Reporting to the Associate Director of New Student & Family Services, the Assistant Director (Family Programs) assists the NSFS team in engaging new students and family members in successful transitions to and through the University. The Assistant Director primarily serves UNC Charlotte family members by distributing information and providing engagement opportunities throughout their students' academic career. The Assistant Director also manages a student leader team focused on the development and implementation of family programs.
In addition to family programs, the Assistant Director works collaboratively with their fellow Assistant Director (Student Programs) to co-develop and facilitate content for new student and family orientation, called SOAR, including the co-supervision of all orientation student and graduate staff.
Finally, the Assistant Director works collaboratively across campus to deliver all NSFS programs by serving on office stakeholder and working groups, as well as serving on select division and campus committees.
Assist the Associate Director of New Student & Family Services in the development of vision and content for all orientation programs with fellow Assistant Director (Student Programs). Develop and implement family-oriented programs, including the New Family Reception, Family Weekend, Spring Family Reunion, and other initiatives. Co-instruct the Orientation Counselor Communication Studies 3050 course each spring with fellow Assistant Director (Student Programs). Co-facilitate the recruitment, selection, training, and supervision of all orientation student staff, including SOAR Student Coordinators and Orientation Counselors.
Minimum Experience / Education:
- Master's Degree in Student Affairs/Development/Personnel, Higher Education, Counseling, or a related area; - Minimum of one year professional experience in orientation, transition, and/or parent and family programs (two years of paraprofessional or graduate assistant experience may count as one year of professional experience); - Demonstrated experience working effectively with individuals and groups from a variety of cultures and backgrounds; - Demonstrated multicultural competence in working with diverse student populations (e.g., LGBTQIA+, racial and ethnic, low-income, first generation, transfer).
Preferred Education Skills and Experience:
- Knowledge of student development theory, counseling and advising practices, and parent/family member issues and programming; - Awareness and understanding of the transitional needs of new students and their families; - Experience working collaboratively with other units within an institution and the community; - Demonstrated experience with various phases of program planning, development, and assessment; - Excellent project management, administrative, and organizational skills; - Strong organizational and interpersonal skills, including excellent verbal and written communication skills; - Ability to work autonomously in a fast-paced, high energy environment.
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.