The Public Utilities Electric Supervisor is responsible for the overall direction, supervision, and instruction of electric department employees in the construction, operation and maintenance of generation, transmission, substation and distribution facilities, employee issues, scheduling and assigning work, performance management, process development, and resource allocation. Assists in the overall planning, design, construction, operation and maintenance of the City’s electric utilities facilities and participates in development and administration of operation, capital and personnel budgets for this department.
Technical/Administrative Duties and Responsibilities
Performs complex administrative work in directing the operation of the DLPU electric division, as well as the capital and personnel budgets for this department. Constantly strives to improve efficiencies and services to reduce cost.
Performs project management: Determines work schedules; stakes; designs; obtains easements; communicates with developers, engineers and contractors.
Coordinates maintenance, upgrades, testing and operation of Jet Turbine.
Coordinates maintenance and testing for all relays, breakers and transformers at substations.
Assists in the maintenance of various division records including payroll, material inventory, equipment replacement, and accident reporting.
Ensures the proper reporting of labor and materials and that purchasing policies are administered and adhered to. Approves repairs and replacement of equipment.
Establishes and nurtures highly effective relationships with employees, customers and stakeholders that support and advance business goals and objectives. Assists with inter- and intra-department communications, operational tasks and collaborative activities.
Lead and support efforts to continually improve business practices and processes to maximize utility wide resources and achieve operational excellence. Articulate changes in organizational and business priorities to staff in ways that encourage action and support.
Ensures compliance with State and Federal rules and regulations.
Maintains working files of work orders, maps, clearances, as-built drawings, equipment maintenance records, etc. Prepares periodic reports relating to performance of the electric system and status of work in progress. Monitors distribution system status frequently to ensure reliability, integrity and optimum performance of the electric system.
Answers questions and provides information to the public; investigates complaints and recommends corrective action as necessary to resolve complaints. Resolves problems occurring in daily construction which cannot be resolved by the Foreman/Lead Line Worker.
Reviews clearance/switching requests and consults with the Line Foreman/Lead Line Worker, as required to establish operating procedures.
Determine unit safety standards and implement the necessary training and safety programs. Ensures adherence to established safety standards at job sites, and that all safety precautions and equipment are available and used.
Collaborates with the General Manager on matters related to the maintenance or upgrading of the electric system, equipment, tools, etc.
Familiar with emergency procedures and prepared to initiate and direct outage/emergency response activities. Responds to emergency situations when required.
Responsible for professional development and ongoing education to maintain professional competence. Communicates self-development and learning needs to General Manager.
Serves as a member of various organizational committees and attends meetings.
Coordinating with Electric Engineer on system plan, design, and management of utilities.
Responsible for functional, compliance and oversight of NERC and MRO operations.
Supervisor Duties and Responsibilities
Directs, coordinates and reviews the work plan for the department; supervise and instruct in the construction, operation and maintenance of transmission, substation and distribution facilities.
Meet with staff to identify and resolve problems; assign work activities and projects; monitors workflow; reviews and evaluates work products, methods, and procedures.
Establish work priorities, inspect work sites, review work orders, initiate requisitions for equipment and materials, and make crew assignments
Assists the General Manager in the interview, employment, promotion, transfer and termination of employees.
Prepare and implement apprenticeship and other training programs for employees. Schedules on-the-job training sessions and monthly safety training.
Motivates and evaluates department staff and completes annual performance evaluations; works with employees to correct deficiencies through feedback and coaching; negotiates settlements of employee problems or grievances; and implements discipline procedures.
Supports the development of employees that results in improved performance. Creates and maintains a work environment that builds talent to ensure the continuity of leadership for the organization.
Ensure that crews adhere to all safety and utility policies, procedures and regulations as well as departmental work rules.
While these are the primary focus of the position, we believe strongly in teamwork and employees will be called upon to perform a variety of duties as part of their role with the City.
Knowledge, Skills and Abilities
Knowledge of theory, practices, equipment and materials for electrical transmission and distribution system design, construction, maintenance and repair.
Knowledge of work methods, occupational hazards and safety codes in performing line crew operations and maintenance work.
Knowledge of pertinent Federal, State, and local laws, codes and regulations related to electric distribution.
Considerable knowledge of the compliance and technical requirements of the North American Electric Reliability Corporation (NERC) and Mid-West Reliability Organization (MRO).
Ability to prioritize and administer varied activities simultaneously.
Demonstrated leadership, managerial, communication, math and interpersonal skills.
Ability to effectively instruct, train and evaluate staff in the proper methods, procedures and safety precautions of electric transmission and distribution systems.
Knowledge of safe work practices as it relates to the electric utility industry.
Ability to make sound decisions and perform duties independently.
Ability to read and interpret electrical drawings, maps and schematics.
Ability to utilize modern office methods, equipment, record keeping, use PC operations and basic office applications and GIS software.
Ability to interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals.
Ability to interact courteously and professionally with the general public and to establish and maintain cooperative working relationships with those contacted during the course of work.
Ability to analyze problems, identify alternative solutions, project consequences of proposed actions and implement solutions.
Ability to provide technical information to non-technical audiences.
Ability to interact with considerable tact discretion and persuasion to negotiate agreements and behaviors.
Ability to perform widely varied work involving complex variables requiring analytical ability and inductive thinking to adapt procedures and methods to fit situations.
Education and Experience
Associate degree with advance training or equivalent and completion of an 8000 hour apprentice Line Worker training program, and
Seven (7) years experience as a Journey Line Worker, and
One-three (1-3) years electric transmission and distribution utility supervisor experience is required; or
An equivalent combination of experience and education that provides the knowledge, skills and ability needed to effectively direct the operations under the position’s supervision.
Valid Minnesota Class A Commercial Driver’s License with air brake endorsement, or ability to obtain within six months of hire date.
Considerable knowledge of DLPU power system, electric apparatus and devices, or of a system of like size and complexity.
Minnesota State Board of Electricity Line Worker’s License preferred.
Obtain and maintain First Aid/ CPR.
Physical and Mental Requirements
Positions in this job typically require frequent sitting and standing, intermittent bending or stooping, climbing, walking, and keyboarding. There is exposure to computer keyboards and video screens. This position is moderate duty and may require the exertion up to 60 pounds of force on occasion and the ability to lift, carry, push, pull and move objects.
The physical demands described here are representative to those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
Work is performed in offices, vehicles, utility infrastructure and outdoor environments. Some exposure to hot, cold, wet or weather extremes is required. The hazardous conditions of working with high-voltage energized lines and equipment are a critical factor for this job. Some work is performed at high/precarious/confined spaces. Subject to call-out for emergency situations. Continuous use of pickup truck. Intermittent use of forklift and skid loader.
The work environment characteristics described here are representative to those an employee encounters while performing essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.
Department Head Competencies
Oversees all department operations and work activities, including the staff of the department in alignment with the vision and directives of the City and Public Utilities.
Leads the operation of the department, ensures City and Public Utilities policies/safety/rules/procedures are followed, assists staff with problem solving issues, performs appropriate decision making, and follows through on projects to ensure work product is consistently high quality.
Clearly defines responsibilities and authority limits to employees.
Inspires others to achieve results by promoting involvement, participation and cooperation.
Works respectfully and effectively with managers and leadership of the department, and creates a work environment among reporting staff that encourages and provides impactful outcomes through teamwork.
Creates and supports effective working relationships within and between City departments, divisions and outside agencies.
Researches best practices, literature, and data to synthesize for department policy and budget development.
Interprets laws, rules, and regulations at the City, State, and Federal level.
Directs implementation of laws and regulations in accordance with City, State, and Federal laws and regulations.
Conducts regular department meetings with supervisors and line staff to inform them of significant issues, events, policies, or legislative changes.
Determines fiscal goals and objectives; establishes program areas, service needs, and allocates department resources.
Prepares annual operating Department budget by providing comprehensive justifications for budgetary requests.
Prepares and presents five-year capital budget.
Prepares and monitors budgets for special projects.
Researches, prepares, and monitors grant applications for State, Federal and related funding.
Controls and monitors operating costs, expenditures and revenues by effectively utilizing staff, materials, and equipment; approves invoices submitted to the City Council and Board for payment.
Recognizes and initiates actions for possible changes and/or enhancements in Department procedures, processes, housekeeping, and/or safe practices, improving cost effectiveness, productivity and/or overall results.
Outcomes and Measurements
Directs strategic planning, quality improvement and performance management activities.
Establishes departmental goals and performance measures as well as communicates, supports, and evaluates the achievement of those set goals and measures.
Assists in the development of long-range capital improvement projects and programs, and coordinates the goals, objectives, and priorities of the Department.
Oversees and/or manages Department data records and reporting.
Promotes and supports safety and loss control programs to ensure a safe and healthy working environment that will minimize hazards and/or risks that could result in personal injury, illness, and/or property damage.
Keeps abreast of accident/injury trends within the Department, ensuring proper action was taken to investigate incidents/accidents in determining causes and reducing injuries.
Manages and directs the Department staff and the work activities of the employees in alignment with the vision and direction of the Utility.
Provides effective supervision, training and guidance for assigned personnel; is approachable; anticipates changes and manages challenges.
Promotes teamwork and cooperation.
Serves as a positive role model of successful performance and ethical conduct.
Monitors and documents the work performance of assigned personnel on a timely and continual basis, conducts effective coaching, reviews performance, and takes corrective action whenever necessary.
Delegate’s responsibility and authority.
Responsible for scheduling work assignments, tracking, and approving hours of work.
Hiring, promoting and/or transferring of employees.
Awarding merit increases negotiated by union contracts.
Discipline and/or suspension.
Staff Development and Motivation
Conducts or oversees training for current and new employees to ensure established procedures are clearly understood and followed.
Continually monitors results being achieved in assigned areas, providing the necessary tools and coaching to create a cohesive team.
Creates a working climate in which assigned personnel are motivated to develop their working knowledge, skills, and abilities, and demonstrates by personal example the desired standards of conduct and work performance.
Enforces all safety rules, regulations and procedures. Provides training as necessary.
Processes incident/accident reporting within time constraints, investigates incidents/accidents to determine causes.
Actively participates in and supports the safety and health programs.
Makes certain that equipment, tools, and machinery are used and maintained properly.
Competencies Common to All City Positions
Develop and maintain a thorough working knowledge of, and comply with, all departmental and applicable City policies and procedures
Demonstrate, by personal example, the spirit of service, excellence and integrity expected from all staff.
Develop respectful and cooperative working relationships with co-workers, including willingness to assist newer staff so job responsibilities can be performed with confidence as quickly as possible.
Confer regularly with, and keep immediate supervisor informed of, all important matters which pertain to the applicable job functions and responsibilities.
Represent the City of Detroit Lakes in a professional manner to the public, outside contacts and constituencies.
Possess an innovative spirit which can identify, develop and support improved methods, procedures or technologies.