Under the direction of the Manager, Resources and Systems, the Senior Resource Specialist works as part of the team to make sure that our collection of materials, both hard copy and electronic is accurate, comprehensive and easily available to attorneys and administrators firm-wide.
Assist the Manager, Resources and Systems with the creating and implementation of goals related to the ILS, collection access, and technical services.
Define, document and maintain department procedures related to all Research Service ILS modules. Identify ILS best practices. Provide analysis using data from ILS of our collection firm-wide. Troubleshoot technical and data delivery issues with ILS.
Maintain current and accurate documentation relevant to assigned sections/practices and locations.
Lead outsourced service employees in California, New York and DC.
Manage acquisitions, cataloging, serial controls, filing and other collection maintenance and other resource maintenance tasks for California, New York, DC and ML Strategies. Ensure accuracy of all systems and data.
Process and reconcile invoices, evaluate and suggest cost saving options for California, New York, DC and ML Strategies.
Participate in budget recommendations and monitors expenditures and budget California, New York, DC and ML Strategies.
Provide backup resource management for Boston and London.
Maintain department publisher and vendor records, including the publisher contacts in Outlook and vendor correspondence public folders in desksite.
Review, evaluate and recommend new resources. Recommend format for access and make suggestions for the best way to make resources available.
Maintain current knowledge of Firm software solutions (Chrome, Elite, etc.) and is the department resource for training and reporting issues.
Orientation, Training and Knowledge Sharing Services
Serve as practice, subject, industry and/or type of research specialist in areas identified by the Director and Manager, Resources and Systems.
Assist with the development of orientation and training materials.
Participate in formal orientation and training sessions.
Conduct on-demand training in the use of print or electronic resources.
Assist in developing content for the intranet and other internal firm meetings.
Continuing Education and Communication
Actively participate by sharing knowledge in team and department meetings and by contributing to internal knowledge sharing systems.
Maintain current knowledge of developments in information and research services.
Maintain current knowledge of resources relevant to the firm’s key practice areas and assigned geographic locations.
Active participation of the ILS related listservs/groups and stay on top of improvements and changes with the software.
Communicate clearly and courteously with patrons and staff.
Promote the services of the team and the department Firm wide.
Participate in, or leads, special projects as assigned.
Conduct business in compliance with the Firm copyright and licensing policy.
Assume additional responsibilities as requested.
Master of Library Science from an ALA accredited school or equivalent degree required.
3+ years’ experience providing technical services and basic reference in a law firm or corporate environment. Solid familiarity with legal collections is strongly preferred.
Knowledge of research resources as well as print and electronic resources in the fields of study relevant to the firm’s practice areas.
Proficiency with a wide variety of relevant research services.
Ability to analyze, evaluate and synthesize information from a variety of sources.
Possess excellent verbal and written communication skills with an ability to influence others.
Ability to function in a fast-paced, service-oriented environment, prioritize multiple projects on a daily basis, and adjust to shifting priorities.
Strong planning, project management and organizational skills.
Strong sense of urgency and a high-energy level.
Facility analyzing, working with and presenting data.
Ability to collaborate and gain the respect, trust and confidence of the Firm’s attorneys and professional staff.
Possess a “hands-on” tactical approach.
Creative and proactive approach to problem solving.
Facilitate teamwork and identify opportunities to develop new processes/infrastructure.
Demonstrated ability to grasp and implement new concepts quickly.
Strong analytical abilities, resourcefulness, and attention to detail.
Ability to work independently and as part of a team with a proactive and positive style that fosters collaborative working relationships.
Outstanding sense of customer service.
Deep personal commitment to integrity, excellent judgment and the highest standards of ethics.
Must display the highest level of diplomacy, tact and discretion, with comfort in handling and maintaining confidential information.
Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint. Familiarity with library technologies, including software and products used for communication, research and knowledge sharing. Ability to quickly get up to speed and master new applications and software is critical.
This job description is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.
Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C. is a general practice, full service Am Law 100 law firm employing approximately 500 attorneys serving clients worldwide. We are headquartered at One Financial Center in Boston’s Financial District and have additional US offices in Los Angeles, New York City, San Diego, San Francisco, and Washington, DC, as well as an office in London and a strong international practice.
Mintz was founded in 1933 by Haskell Cohn and Benjamin Levin. The firm’s Managing Member is Robert I. Bodian. Our collaborative attorneys work within four core practice areas — Transactional, Intellectual Property, Litigation & Investigations, and Regulatory & Advisory – and combine legal, business, and industry insight to provide exceptional legal strategies for clients in a variety of industries.