REPORTING RELATIONSHIP: Reports to Dean of Student Affairs
SUMMARY: As a key member of the College’s Student Affairs department, the employee in this role is responsible for professionally representing the College to other institutions, prospective students and alumni. The position requires a student/customer service oriented individual as a fundamental characteristic. Each Student Affairs team member must be familiar with general College procedures, policies, services, and be able to assist students, prospective students, their families, and college visitors at all times. Responsible for coordination and delivery of Financial Aid Office services and advises and develops programs to maximize effective utilization of financial aid, scholarships and contract funding in the recruitment of high caliber students.
ESSENTIAL JOB FUNCTIONS:
Responsible for coordinating the delivery of financial aid services to current and prospective students.
Responsible for providing financial aid advisement to current and prospective students, families and alumni.
Responsible for reviewing, verifying and awarding all financial aid applicants.
Responsible for the certification of loans via the Department of Education COD system, and/or private lenders as applicable.
Responsible for monthly reconciliation of Title IV programs.
Responsible for the administration of scholarships, as awarded by Admissions, the Fellowship and Award Committee, and/or outside sources.
Responsible for compliance with all government and financial regulations as they apply to student aid programs (particularly Title IV and VII program funding), satisfying reporting requirements, confidentiality regarding student financial aid records. Responsible for dissemination of pertinent compliance information to the staff as needed.
Responsible for the implementation of the student application process for financial aid, evaluating confidential information needed to determine eligibility for aid, processing applications, verifying data on applications, and resolving conflicting documentation and inaccuracies according to eligibility requirements of assistance programs.
Responsible for proper management of all student information to assure complete confidentiality.
Responsible for collection and processing of all correspondence and completed forms for financial aid.
Collect and balance all funds received for financial aid.
Responsible for the preparation, publication, and distribution of all institutional reports and all forms utilized in the Financial Aid Office.
Accountable for all digital information and printed materials utilized in the Financial Aid Office.
Performs other related duties as assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Able and willing to place meeting the needs of the ICO student as #1 priority in all activities
An Associate’s Degree or higher, Bachelor’s Degree Preferred, with customer service experience dealing with complex customer needs.
Solid knowledge of student financial aid programs.
Demonstrated ability to manage data, strong attention to detail and ability to reconcile fund accounts.
Excellent written and verbal communication skills. Ability to write reports and interact with College employees, students, and community members in a professional manner
Advanced computational skills including a strong understanding of Microsoft Office Suite applications including spreadsheets, database management, word processing, Internet utilization and College administrative data systems
Willingness to take learn new skills and technologies in support of the ICO student experience.
Willingness to collaborate with other College offices in support of the ICO student experience.
Ability to prioritize workloads and work independently, as well as, part of a team.
The Illinois College of Optometry is an EEOC employer
About Illinois College of Optometry
The Illinois College of Optometry is one of the world’s leading optometric institutions and has provided exceptional clinical education since its founding in 1872 by Dr. Henry Olin. Located in Chicago, ICO offers the best educational experience to optometry students who share our passion for excellence. The Illinois Eye Institute at Princeton, which is under the umbrella of the Illinois College of Optometry, is the largest school-based vision clinic in the nation.
A partnership with Chicago Public Schools, this clinic–located inside Princeton Elementary School, which was closed by CPS in 2009–opened in 2011 and provides needed eye health and vision care to thousands of underserved CPS students. Services the clinic provides include eye exams, vision therapy, visual information processing testing, optical coherence tomography, and anterior and posterior segment photos, and eye-movement testing.
The clinic is staffed by a medical director, attending doctors, three customer service associates, four opticians, and between 55-65 Illinois College of Optometry students performing clinical care each academic quarter. ICO optometrists and residents precept the ICO students.
CPS prov...ides liaisons who work with the clinic to coordinate participating school visits and to improve follow-up care. Two AmeriCorp members also work in the clinic from September through August.