Reporting to the Executive Director of News in Columbia's Office of Communications and Public Affairs, the Digital Content Strategist is responsible for developing, planning, and executing digital campaigns and projects for email, web and social outlets. Our goal is to create a digital experience that resonates with the Columbia audience—one that is compelling and engaging enough to draw in new parts of our community and the media.
Working closely with Digital Content and Media Relations teams within the department and across Columbia, the Digital Content Strategist will conceive, create, and review content packages while identifying opportunities for new and existing projects that have an emphasis on the story of Columbia, including its history, life on campus, research breakthroughs, faculty milestones, and key events.
The Digital Content Strategist must have strong editorial experience, digital production skills, and the ability to collaborate across all levels of the university.
Innovate and collaborate on the delivery of content and news from a variety of sources.
Develop, plan, and manage engagement-driven distribution of targeted email newsletters.
Cultivate a deep understanding of Columbia audience journeys and user needs to align content strategy with strategic objectives.
Optimize content and campaigns through a test, measure, and learn approach.
Assess content to ensure that it adheres to university brand message and goals, including editing for accuracy, voice, readability and consistency.
Build relationships with content owners and website administrators across the Office of Communications and Public Affairs ensuring website content needs are met.
Uphold standards for consistent, clear and high-quality site content. Conduct regular quality assurance reviews to assess user experience and clear information architecture to ensure site optimization.
Make recommendations and incorporate learning from analytics data into ongoing maintenance of the site.
Bachelor's degree required.
Minimum of five years' experience developing or managing written and/or multimedia materials required.
Proven ability to create shareable content; familiarity with user experience and SEO content strategies.
Exceptional interpersonal and communication skills that include excellent writing, editing, proofreading, and attention to detail.
Strong organizational skills and the ability to collaborate across a multi-functional production team.
Deep desire to keep up with digital trends and forecasting.
Advanced knowledge of email distribution and analytics, eg. MailChimp.
Experience with content management systems, preferably Drupal.
Knowledge of Adobe Creative Suite tools.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 498815
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.