Job Summary: Works with designated departments to understand business needs. Analyzes information, develops data solutions, and supports development of processes and applications to optimize user experience and impact.
Partners with staff to identify opportunities to leverage technology for process improvements and innovation; analyzes business needs to evaluate and recommend systems and applications and their usage.
Implements technology solutions; including training and development of appropriate procedures & standards of use, ensuring the resulting work products / applications support the business needs.
Collaborates across the organization in providing data analytics to generate insights, using internal and external information sources to enhance data-informed decision making throughout the Foundation.
Develops and manages information resources; including data augmentations and aggregation of information.
Employs project management skills, including establishing project charters and definitions, facilitating collaborations sessions, exercising communication and work plans.
Stays up-to-date on the latest process and information technology advancements to improve Foundation systems and use of data.
Updates, implements, and maintains technology related procedures.
Regularly and routinely ensures solutions meet business needs and requirements, optimizing user experience.
Other duties as assigned.
Preferred Skills & Abilities:
Customer-focus orientation with strong communication and organization skills.
Strong analytical and problem solving abilities.
Experience with solution development and technology assessments.
Experience with database management; proficiency with Blackbaud’s Raiser’s Edge or Salesforce a plus.
Experience in report writing and data extraction. Proficiency with Crystal Reports a plus.
Knowledgeable about data modeling and analytics; experience with Microsoft Power BI a plus.
Well-versed with Microsoft Office Suite (Excel, Word, PowerPoint).
Knowledge of project management.
Experience with process improvement projects, a plus.
Preferred Education & Experience
3 to 5 years relevant experience.
Bachelor’s degree in Business, Information Systems, or Mathematics preferred.
"Together, we create life-changing wishes for children with critical illnesses."
-The Make-A-Wish Mission
Every year, nearly 1,200 children in Illinois are newly diagnosed with a critical illness. Make-A-Wish® believes that wishes are an important part of the overall care and treatment of these children. Each wish offers the opportunity for a joyous, life-changing experience.
Since 1985, Make-A-Wish Illinois has granted more than 14,000 wishes to children across the state with the support of 1,400 volunteers and numerous donors and other supporters.
A dynamic, professional staff is essential to delivering high-quality wishes to children with life-threatening medical conditions across Illinois. Named one of The Non-Profit Times Best Non-Profits to Work For in 2016, Make-A-Wish® Illinois offers an environment that encourages excellence and allows individuals to grow and flourish while delivering the mission. We hope you consider applying for any one of these unique opportunities.