Student Services Officer 3 Job Code: 7503 Grade: I FTE: 100%, Exempt Stanford Continuing Studies, Pre-Collegiate Studies, Stanford Online High School
Stanford Online High School The Stanford Online High School (OHS) is an accredited, diploma-granting independent school serving students in grades 7-12. The OHS brings together academically talented and motivated students from around the world into a vibrant intellectual community with teachers who are passionate about their disciplines, accomplished in their fields, and above all, dedicated to teaching. In the discussion seminar, a cornerstone of the OHS education, students and teachers engage in a rigorous academic program that develops the critical reasoning and argumentation skills so essential for success at the collegiate level and beyond. Beyond the classroom, students and instructors continue to collaborate in a dynamic school community, centered on student clubs, activities, competitions, and student publications. For more information about the school, please visit https://ohs.stanford.edu
We are seeking a Director of Admissions to manage the admissions office at OHS and further develop the existing admissions processes, systems and policies. Reporting to the Head of School, this position will contribute to the overall success of the school by selecting and supporting intellectually passionate students who can thrive in our diverse intellectual community. As a key collaborator with various school units and clients including prospective students and families, you will have an in-depth understanding of our innovative school program, and enjoy the opportunity of working with educational professionals and scholarly educators within and outside of OHS.
Your responsibilities include:
Manage and further develop the admissions process and related programs including enrollment, student on-boarding and financial aid, while implementing the school's strategic plan.
Maintain and further improve the admissions portal and other support resources for prospective families.
Produce detailed analysis and reports on admissions data and make recommendations for enrollment planning.
Supervise the Marketing and Outreach Specialist and support the implementation of the marketing and outreach plans.
Supervise admissions staff and provide conscientious support for students and families. Provide direct advice for escalated issues.
Ensure that the admissions policies and practices are in alignment with expectations in independent schools as well as the University policies and relevant legal regulations.
To be successful in this position, you will bring:
Bachelor's degree and five years of experience in admissions in secondary or higher education.
Substantial experience in admissions in secondary or higher education.
Experience in supervising or closely supporting a small or midsize team.
Ability to drive cross-functional groups toward a common goal.
Experience with project management and the ability to manage multiple projects simultaneously.
Advanced communication skills to clearly and effectively communicate information to internal and external audiences.
Strong analytical and problem solving skills to review and analyze complex qualitative and quantitative information.
Advanced computer skills, including experience with Microsoft Office Suite.
In addition, preferred requirements include:
High level of familiarity with an online admissions interface, preferably Slate or similar.
Familiarity with standard social media platforms. * Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
*Please note: Visa sponsorship is not available for this position. All candidates must be eligible to work in the U.S.
Why Stanford is for you Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
How to Apply We invite you to apply for this position by clicking on the Apply for Job button. To be considered, please submit a cover letter and resume along with your online application. Your one-page cover letter should briefly describe your background in customer service and provide examples of your experience with attention to detail, responsiveness, and decision-making.
Location: Stanford Pre-Collegiate Studies, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford University is an ...equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.