Wellesley College seeks a skilled professional to join the Library & Technology Services team as an IT Business Analyst supporting primarily the financial functions here at the College. In addition, all IT Business Analysts are also asked to support other business units in an effort to provide redundancy. This role serves as a functional business consultant, working with administrative departments and other LTS staff to translate their needs into technology requirements for the research, design, and implementation of technology solutions using Workday and other systems that the College has committed to. This position will report to the Senior IT Business Analyst and support in managing and overseeing complex institutional and/or cross-departmental technical projects, as well as, support for day to day transactional activity. Ensures data is stored appropriately and securely, and can be accessed and analyzed by administrative departments through supported reporting tools. Supports administrative offices in the adoption of new technologies to replace inefficient business processes, communicating benefits and, together with other LTS staff and key functional area staff, providing end-user documentation and training.
This role will be primarily involved in activities supporting the Senior IT Business Analyst/ Finance Team Lead. Some key responsibilities in the role will be:
Assist in Workday Finance production support activities by determining the nature, impact, and extent of the problem.
Track business needs, execute test cases, document and analyze results.
Working directly with LTS staff and stakeholders to deliver solutions.
Responding and triaging Workday support tickets in a timely manner.
Duties will also include working with the Sr. IT Business Analyst to manage the configuration of Workday, write custom reports, perform analysis and support, and help in the adoption of new Workday functionality. The individual will evaluate requests and make recommendations, test the impact of Workday's feature releases, and perform testing of the new functionality.
Minimum Experience Required:
Bachelor’s degree in information services or related field preferred
2 - 3 years experience in a relevant field, preferably in higher education.
Experience leading projects, but can also work as part of a team, analyzing projects, identifying their scope, complexity, and feasibility.
Experience interacting with business users, ability to collect requirements, create business requirements and functional specification documents for system improvements.
Demonstrated ability to take the business requirements and translate into system configuration.
Excellent organizational skills with the ability to balance multiple demands and thrive in a collaborative and fast-paced environment.
Strong interpersonal and communication skills both oral and written.
Ability to analyze and coordinate components of projects and communicate effectively with people involved.
Ability to work with different areas throughout the College with employees who have varying degrees of technical expertise.
Possess a collaborative as well as service-oriented approach to work.
Strong problem solver with the ability to be self-driven and resourceful.
Ability to work in a flexible and dynamic environment.
Highly Desirable Experience:
Experience in Higher Education, specifically in a financial support role.
Experience with Workday.
Advanced MS Excel skills (formulas, pivot tables, vlookups) and MS Office skills.
Wellesley is known for the excellence of its education, the beauty of its setting, its gifted faculty, and the uniqueness of its campus culture. But most of all, Wellesley is known for the thousands of accomplished, thoughtful women it has sent out into the world for over 100 years women who are committed to making a difference. Every year, some 2,400 of the world's top undergraduate women are challenged to exceed their own highest personal and intellectual expectations. The mastery Wellesley graduates demonstrate across the professional and vocational spectrum, and the influence they wield, whether in their own communities or on the world stage is testament to a singularly empowering undergraduate experience. Wellesley's lively academic community places a high value on rigorous, probing inquiry, and creative, cross-discipline thinking. Its collaborative approach to scholarship encourages students to question, debate, and refine their points of view, not only with each other, but with our world-class faculty, often by working directly with them on groundbreaking projects. A Wellesley education fosters the highest standard of readiness for the real world in its graduates, in terms... of ability to think, act, and contribute meaningfully and effectively in their chosen areas of interest.