Dairy Records Management Systems (DRMS) located in Kildee Hall at Iowa State University is seeking applications for a Program Coordinator I – Dairy Software Technology and Quality Control Coordinator. This position is a member of a multi-person team that closely collaborates with North Carolina partners, providing subject matter expertise to Dairy users around the United States.
The responsibilities of this position include customer care, systems support, resource management, quality control and project management. Additional duties include software maintenance, and research. This position will provide consultation with co-workers delivering outstanding customer support, performing testing, and designing new systems. The individual selected for the position will work as part of a team by providing guidance and backup support to all department personnel and assisting in an efficient and professional manner. Excellent communication skills are needed in order to interact effectively with dairy producers, DHIA personnel and industry representatives. This position requires a high degree of confidentiality and will handle sensitive information.
The successful candidate will have the ability to work with a diverse group of individuals and have strong analytical skills to interpret complex information from various sources to be able to decide the best way to move forward on a project. They must also be able to determine how changes may affect the project; possess strong oral and written communication skills as the position requires direct go-between with customers, high level of detail, management and the IT unit and must be able to explain complex issues in a way that all will understand; and be able to be creative and
Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. Over 36,000 students are enrolled and served by over 6,200 faculty and staff (see www.iastate.edu). Ames, Iowa is a progressive community of 60,000, located approximately 30 minutes north of Des Moines, and recently voted the best college town in the nation (see www.visitames.com).
Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented minorities, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status and will not be discriminated against.