About Us: The Heartland Alliance Marjorie Kovler Center helps transform the lives of individuals recovering from the complex consequences of politically-sanctioned torture. Kovler Center provides medical, mental health, and social services; trains and educates locally and globally; and advocates for the end of torture worldwide. Based in the Rogers Park neighborhood Chicago, one of the most diverse neighborhoods in the United States, the Kovler Center serves individuals from more than 50 countries. The Kovler Center is a program of Heartland Alliance International (HAI), an international human rights organization that addresses some of the world’s most complex human rights challenges by ensuring healing and justice for extremely vulnerable populations. HAI is comprised of nearly a dozen country offices implementing programs on a broad range of human rights issues globally. HAI has significant expertise in the fields of trauma-informed mental health care and access to justice for survivors of rights abuses. It is also an industry leader in access to high-quality and stigma-free health care. Across all of its programs, HAI promotes progressive, innovative approaches to human rights protections and gender equality.
The Kovler Child Trauma Center (KCTC) is the child and family programming that is part of the Kovler Center. KCTC is a Category III (community based treatment center) National Child Traumatic Stress Network (NCTSN) Center. It is provides culturally and linguistically responsive trauma informed clinical services to youth and their families who have been impacted by war, terrorism, forced migration, resettlement, family separation, and/or torture.
Summary: The Clinical Supervisor of the Kovler Child Trauma Center will provide clinical supervision to staff and offer direct clinical services to immigrant and refugee youth and families served in an NCTSN trauma center. Supervisory responsibility and training (both internal and external) will be approximately 35% time and delivery of clinical services will be approximately 65%. The Clinical Supervisor will work closely with the Project Director to support the successful delivery of clinical and support services to this population. Individual accountabilities and work volume will be established through the development of annual Success Objectives within the framework outlined below. This position will be 100% FTE.
Essential Duties and Responsibilities:
Directly supervise clinical and case management staff who provide culturally and linguistically responsive, trauma informed services and clinical interventions to best meet the needs of immigrant and refugee youth and families. This includes conducting weekly individual supervision and supporting weekly group supervision alongside the Project Director.
Provide direct clinical services including screening, assessment, trauma-informed individual therapy and group therapies at least 65% of this position’s time. Clinical services will take place at the Kovler Center, in residential settings, in the community, and/or home settings. Will work with interpreters when needed.
Develops, implements, and monitors client treatment plans to ensure that realistic goals and deadlines are met.
Model a multidisciplinary team approach to participant care
Ensure staff completion of quality documentation related to clinical services
Ensure compliance with organizational policies, practices, as well as Organization and profession’s standards of ethics
Presents and trains on immigrant and refugee trauma and child trauma across multi-disciplinary settings and with community partners. This also may include outreach for developing referrals bases.
Will support the graduate student clinical training program by being involved in the selection and interview process and clinically supervising graduate student interns and facilitating seminars.
Writes trauma assessments and notes and psychological affidavits when needed.
Participates in regular supervision meetings, team meetings, and in house trainings.
Participates in local and national immigrant and refugee serving coalitions and workgroups.
Provides support to Program Director
Qualifications: A Doctoral degree (Ph.D./Psy.D) in psychology or Master’s degree (M.A./M.S.) in social work, psychology, or related human service equivalent is required; licensed clinician (Psychologist, LCSW, LCPC) is required; four (4) years of related experience and/or training working with youth and families who have experience complex trauma, preferably with a refugee and immigrant population; a minimum of one to two (1-2) years of experience in a leadership or supervisory position in human service delivery. A valid driver’s license may be required. May be required to have access to a personal vehicle and use for organizational purposed. Bilingual in English and 2nd language strongly preferred. Spanish is preferred along with others.
Time Management – Ability to prioritize tasks, manage time and complete projects in a fast-paced, changing environment with minimal supervision.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively;
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
Cultural Sensitivity – Respects cultural environment in which person is working and does not act in a manner that is outwardly offensive to the local community.
Excellent oral and written English language communication skills
Knowledge of French or Spanish preferred
Demonstrated competency in public speaking
Proficiency in Microsoft Office, Internet Explorer, Outlook/Exchange, Windows operating systems
High proficiency in Excel, SPSS, or another statistical analysis software
Other software routinely used by Heartland Alliance
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear.
While performing the duties of this job, the employee is frequently required to sit; use hands to handle or feel and reach with hands and arms.
While performing the duties of this job, the employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 10 pounds.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
The employee may be required to remain on Organization premises during breaks and/or meal periods and may be required to stay on Organization premises until their replacement arrives.
The employee is required to travel regularly to often insecure and limited-resource environments.
Heartland Alliance makes all hiring and employment decisions, and operates all programs, services, and functions without regard to race, receipt of an order of protection, creed, color, age, gender, gender identity, marital or parental status, religion, ancestry, national origin, amnesty, physical or mental disability, protected veterans status, genetic information, sexual orientation, immigrant status, political affiliation or belief, use of FMLA, VESSA, military, and family military rights, ex-offender status (depending on the offense and position to be filled), unfavorable military discharge, membership in an organization whose primary purpose is the protection of civil rights or improvement of living conditions and human relations, height, weight, or HIV infection, in accord with the organization's AIDS Policy Statement of September 1987.
Internal Number: 5767
About Heartland Alliance
Heartland Alliance, one of the world’s leading anti-poverty organizations, works in communities in the U.S. and abroad to serve those who are homeless, living in poverty, or seeking safety. It provides a comprehensive array of services in the areas of health, housing, jobs and justice – and leads state and national policy efforts, which target lasting change for individuals and society.
Heartland Alliance advances the human rights and responds to the human needs of endangered populations—particularly the poor, the isolated, and the displaced—through the provision of comprehensive and respectful services and the promotion of permanent solutions leading to a more just global society.