Digital innovation is transforming healthcare, and the Innovation and Digital Health team (IDHA) at Boston Children's Hospital is designing digital solutions to enhance access to world-class pediatric expertise and build the care delivery model of the future. We are a multidisciplinary team spanning tech, business/strategy, and clinical backgrounds, working collaboratively to vet promising BCH-grown and external digital innovations and bring them to life. Join our team and discover how your talents can help change the landscape of healthcare, and the lives of others. Yours included.
This Applications Support Specialist I will be responsible for:
Establishing and maintains a departmental desktop computer network.
Providing support and training for departmental computer system applications. Develops and prepare user documentation and training materials.
Integrating departmental presentation needs via the network.
Assisting with electronic learning resource.
Monitoring work queues to identify trends and problem areas.
Under direct supervision, assists in designing, coding, developing, implementing, and maintaining applications that support a department or multiple departments in the hospital.
To qualify, you must have:
Bachelor's degree in Business Administration with a concentration in computer science or a closely related field.
Knowledge of project management software.
Experience with HTML preferred.
The analytical skills to resolve complex problems requiring the use of scientific, mathematical, or technical principles and in‑depth, experienced‑based cross‑functional knowledge.
Communication skills in order to effectively deal with conflicting views or issues and mediate fair solutions, or well‑developed writing skills.
Boston Children's Hospital offers competitive compensation and unmatched benefits, including a, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, cell phone plan discounts and discounted rates on T-passes (50% off). Discover your best.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Internal Number: 2834025
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.