The mission of Harvard Business School (HBS) is to educate leaders who make a difference in the world.
Harvard Business School Online is Harvard Business School's vision of business education reimagined for the digital age. While product development is ongoing, our offerings include: CORe, our primer on the fundamentals of business and Certificate Programs, a series of programs intended to showcase faculty ideas. Products are delivered through unique platforms, including 1) our online platform that offers self-paced learning experiences grounded in interactive, real world problem solving, and 2) Live, a one-of-a-kind virtual classroom that allows participants worldwide to interact in real-time with one another and a faculty member much as they would in a traditional HBS case classroom.
The HBS Online team, dedicated to delivering high quality business education through these innovative online concepts, is in a period of growth and expansion. Benefits include being part of the HBS culture of learning and exposure to the larger University setting, while enjoying a fast-paced and high-energy start-up environment.
Reporting to the Director of Digital Marketing, the Research & Planning Analyst will support the work of HBS Online's business management goals (including the Faculty Chair, other key faculty administrators and the executive director) by providing data, research, and analysis to inform strategic and management decisions. Working across the array of functions, the Research & Planning Analyst will gain and share a deep understanding of digitally based learning, digital services and higher education landscape in support of HBS Online and HBS.
Analysis: Refine and develop predictive forecasting capabilities and other data-driven products for strategic decision making support. Work closely with data management team to understand and refine data structures.
Reporting: Research and produce analysis, data, and slides that explain and evangelize the work of HBS Online for use in conferences, teaching, marketing, and various other programs and activities.
Market Data: Collaborate with and support the HBS Online marketing and product management team, conduct research and prepare benchmarking reports using competitive intelligence, data, and other information sources regarding key players, trends, and innovations in the space; understand how other players and the space evolve.
Economic Analysis: Support the financial forecasting and decision making of HBS Online, including pricing models, multi-year planning, and extracting information from existing data, to support the HBS Online budget manager
Product/Student Research and Analysis: Conceptualize and conduct research analyzing the learning behavior of students participating in HBS Online courses to inform product development and refinement. Act as point to respond to student behavior and use of tools (in the moment) to ensure teaching objectives are being met.
Coordinate data requests from external HBS requests and create standard reports, templates, and dashboards so information is readily accessible.
Act as IRB (Institutional Review Board) liaison to faculty to ensure certification is up-to-date
Develop a deep understanding of the existing product lines, team, and data/reports, and work closely with leadership to understand their interests.
Participate in meetings, committees, and task forces as needed. Assist in determining and carrying through on follow-up activities.
Cover Letter is Required.
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Harvard Business School is unable to offer visa sponsorship for this opportunity.
Bachelor's degree and at least 6 years of relevant experience
Note: Applicants with less experience may be considered for hire at grade 56.
Master's degree preferred
Key skills required include analysis, statistics, and ability to present data in a variety of forms for different audiences; fluency in Excel and PowerPoint.
Familiarity with business intelligence and data analysis tools such as Tableau, R, Google Analytics Python, and SQL
Comfortable in an entrepreneurial organization.
Creative problem solver, self-starter and proven ability to anticipate needs.
A results-oriented team player with the ability to work collaboratively with others.
A good listener with high energy and drive.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 48802BR
About Harvard University Business School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.