As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own.
Nemours Children’s Health System is seeking a FULL-TIME Continuous Improvement (CI) Specialist II to join our CI team in Wilmington Delaware.
Nemours offers its associates a competitive salary and a robust benefits package that includes relocation, health/life/dental/vision for associates and their dependents, a wellness program, CME, 403(b) with employer match as well as 457(b) retirement savings plans, licensure and dues allowance, tuition reimbursement, legal plan, adoption assistance and many other benefit options. If you’re looking for a position that will allow you to enjoy a work-life balance, and have an opportunity for professional growth, this is the opportunity for you.
The Continuous Improvement Specialist II provides continuous improvement support to Nemours by functioning as an analyst, facilitator, consultant and/or project manager as required. This individual will work throughout the system with a broad range of stakeholder groups in clinical, operational and enterprise systems areas.
Education and Experience Requirements
Minimum - Associate (2 years of training beyond high school (e.g. Associates degree)
Desired - Bachelor's degree strongly preferred along with knowledge of lean management systems, tools and methodologies.
Candidates with at least 5 years of direct experience in lean facilitation are strongly considered.
Facilitates guides and supports enterprise, departmental, or cross-departmental continuous improvement work as directed by executive leadership. This encompasses preparation and planning for workshops and value stream/model lines, implementation, and periodic audits of the work completed.
Participates in tactical planning for the continuous improvement work done in concert with Nemours leadership. Develops, maintains and revises work plans as appropriate. Monitors outcomes. Integrates work with other departmental initiatives and revises as needed.
Contributes to the development of standard work.
Researches and identifies relative benchmarks used in the establishment of daily management measures to ensure compliance with standard work.
Assists Nemours leadership to develop proficiency in continuous improvement methodologies and approaches. Provides formal continuous improvement training as well as serving as an educational resource and consultant.
Uses knowledge of waste elimination tools and techniques to identify clinical and operational opportunities for improvement.
Serves as a preceptor resource for Nemours’ Continuous Improvement Specialist I’s.
Assists in the development and refinement of Continuous Improvement training programs and materials.
Assures adherence to Continuous Improvement standards and methodologies across the enterprise.
Demonstrate the ability to challenge the status-quo and encourage break-through thinking in implementing Continuous Improvement principles.
1. Ability to handle various tasks simultaneously.
2. Ability to use tact, judgment and diplomacy.
3. Excellent interpersonal skills.
4. Ability to facilitate a team to defined outcomes in a timely manner.
5. Ability to prioritize, plan and execute.
6. Excellent oral and written communication skills.
7. Ability to coach and provide feedback.
8. Project management skills.
Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.
Nemours is a pediatric health system of hospitals and specialty clinics serving children and families throughout the Delaware Valley and Florida. Our dedicated professionals integrate medical care, research, health education, and prevention to help improve the lives of children every day.