The Depression and Bipolar Support Alliance (DBSA) is the leading peer-directed national organization focusing on the two most prevalent mental health conditions, depression and bipolar disorder, which affect more than 21 million Americans, account for 90% of the nation’s suicides every year, and cost $23 billion in lost workdays and other workplace losses.
DBSA’s peer-based, wellness-oriented, and empowering services and resources are available when people need them, where they need them, and how they need to receive them—online 24/7, in local support groups, in audio and video casts, or in printed materials distributed by DBSA, our chapters, and mental health care facilities across America.
Though our extensive online and print resources and our more than 500 support groups, DBSA reaches millions of people each year with in-person and online peer support; current, readily understandable information about depression and bipolar disorder; and empowering tools focused on an integrated approach to wellness.
DBSA is led by and created for individuals living with a mood disorder, and that experience informs everything that we do.
Community—DBSA creates the opportunity for meaningful lives by compassionately engaging with individuals and providing peer-led support groups, educational materials, and wellness tools that focus on resiliency, achievement, creativity, and connection.
Inspiration—DBSA celebrates peers’ accomplishments, including those of the many talented, successful individuals recognized by the public for their contributions to the world.
Wisdom—DBSA advances learning through research and experience while promoting a transformative understanding of mental health through wide, timely dissemination of information about the latest treatments, wellness practices, and lived experiences.
Responsibility—DBSA advocates for the right of peers to choose their own paths to mental, emotional, and physical wellness while promoting structures and practices that advance whole health and accessible care for everyone.
Scope of Role
The DBSA Chapter Relations Director is an integral part of the Communications and Programs Team. This individual will be responsible for developing, overseeing and executing DBSA’s Chapter Relations Strategy. Additionally, the Chapter Relations Director will work in collaboration with DBSA’s Communications and Programs staff to ensure that Chapters’ needs are addressed in a timely manner while, at the same time, that Chapters remain in the forefront throughout DBSA’s strategic planning and communications. The individual will also work in collaboration with Development to identify potential funding opportunities to further engage Chapters, enhance resources to their members, and improve communication with Chapter participants and their local stakeholders. This position will also collaborate at times with the Peer Workforce and Advocacy team. The Chapter Relations Director is also responsible for supervising and mentoring the Chapter Relations Manager and any interns or volunteers related to Chapters.
Duties & Responsibilities
These describe the general nature and level of work performed and are not to be construed as an exhaustive list of all duties and responsibilities of the DBSA Chapter Relations Director.
Direct all activities relating to Chapter, State and support group creation, development, leadership and retention.
Consult on Chapter-related aspects to projects throughout the DBSA organization such as grassroots advocacy and national public relations programs.
Analyze data from Chapters and State organizations to create, manage and execute a Chapter Relations Strategy.
Provide direction on Chapter-related DBSA program offerings.
Identify opportunities for enhancing DBSA’s Chapter-related programs that align with DBSA’s strategic priorities.
Serve as the primary liaison between the Chapters, the State organizations and DBSA.
Provide direction and oversight for all online support groups.
Analyze the results from the biannual Chapter Support Group Participant Survey to identify common themes and opportunities.
Develop and manage the Chapter Relations budget in tandem with the Vice President, Communications and Programs to ensure that the department remains on or below budget.
Manage metrics to measure the ROI and impact of the Chapter Relations program and its target audiences while making recommendations to enhance the programs and outcome measurements to enhance chapter value. (Measures of success may include but are not limited to: Chapter outreach—the number of individuals who receive support through the support groups, satisfaction with the level of support Chapters receive from the national office and recognition and accolades received by local Chapters.)
CHAPTER RECRUITMENT, AFFILIATION AND RE-AFFILIATION
Lead all Chapter recruitment, affiliation and re-affiliation activities. (e.g. Oversee re-affiliation, state incorporation filings, and 990 submissions.)
Provide counsel to Chapters throughout the recruitment, affiliation and re-affiliation process.
Work with the Chapter Relations Manager to ensure that all Chapters are in compliance with DBSA’s bylaws.
CHAPTER AND STATE ORGANIZATION COMMUNICATION
Proactively develop and maintain communications with all 200+ Chapters throughout the year to identify what support they need from DBSA and assist Chapters with problem-solving on an as-needed basis.
Collaborate with the Communications and Programs Director to ensure that the Chapter resources continually add value, including the Chapter Relations section of the DBSA website.
Contribute content to organizational communication tools on a regular basis that Chapters will find valuable and relevant.
Create and execute a strategy on how DBSA will work in tandem with the various state organizations.
Work with identified leaders to develop and implement state organization planning groups, workshops, and meetings.
Work with Communications and Programs Vice President to provide strategic counsel and support on an as-needed basis.
Other projects as assigned.
These recommended qualifications and related work experience are suggestive in nature only. They are not intended to limit or restrict association employees or applicants in any way. They are guidelines for selection purposes; alternative qualifications may be substituted if sufficient to perform the duties and responsibilities of the position. The requirements of this position are subject to change with or without prior notice.
Education and Professional Work Experience
A combination of education and experience providing the required skills and knowledge for successful performance of the position’s duties and responsibilities. Typical qualifications would be for the following:
Bachelor’s degree or equivalent from an accredited college or university
10 - 15 years management experience
3+ years of experience working within the mental health arena
Ability to inspire and lead people
Excellent supervisory skills
Superior project management and organizational skills
Effective written and oral communication skills
Considerable working knowledge of Microsoft Office Suite, email, Internet
Experience with budget development and management
Excellent organizational skills and high level of attention to detail
Excellent customer service skills
Reports to: Communications and Programs Vice President
This is a full-time position with benefits including health, dental, vision, disability, 401K and life insurance. Position will primarily work standard hours of 8:30 am – 5:00 pm, flexible start/end times possible.
How To Apply
Please direct resumes and cover letter to email@example.com by 4/19/2019 to be considered for this position.
About Depression and Biploar Support Alliance
DBSA envisions wellness for people who live with depression and bipolar disorder. Because DBSA was created for and is led by individuals living with mood disorders, our vision, mission, and programming are always informed by the personal, lived experience of peers.