Manage the data and reporting program for the Strategic Events and Donor Relations teams in Alumni Relations & Development (ARD). Establish priorities with management, lead cross-functional project teams, and manage team priorities and due dates.
Oversee day-to-day operations of data management staff in Strategic Events to provide information, analysis, and strategy to support effective stewardship and event programs for ARD.
Manage, hire, train, and evaluate staff.
Evaluate policies, procedures and best practices that relate to event data management to identify areas where changes will improve the quality, accuracy and efficiency of the team and contribute to the success of ARD events.
Analyze and manage reporting templates, tools, and dashboards in support of regular and ad hoc reporting needs for departmental and external colleagues.
Manage, evaluate, and participate in the assessment and refinement of departmental tools, including databases, web-based applications, and other software.
Assess and report on the need for new tools and services that support data functions.
Act as liaison and advocate for event and stewardship data with the Analytics and Technology Solutions Team in discussions about the Customer Relationship Management database.
Build and manage partnerships across the unit.
Collaborate with colleagues in Strategic Information, Events, and Stewardship (SIES); across ARD; and the Vice President's office to enhance, and support data driven decisions and applications relative to events. Communicate with Analytics & Business Intelligence to create data pulls for honor roll lists. Partner with Prospect Management on key data points for the donor life cycle.
Act as an advisor to other ARD teams for event and stewardship data, working to increase the use and efficiency of data and reporting in alignment with and in support of ARD's goals and objectives
Manage the invitation and registration cycle.
Recommend and take action to direct the analysis and solutions of problems.
Coordinate and perform data retrievals from departmental and other internal databases, using complex queries for select tightly managed events and stewardship activities, including material for presidential review.
Seek opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
Perform other duties as assigned.
Communicate Effectively & With Influence
Display Emotional Intelligence
Foster Partnership & Collaboration
Lead Performance & Flawless Execution
Exhibit Resilience & Optimize Resources
Education, Experience and Certifications:
Bachelor's degree or higher is required
A minimum of three years of database and software information management, evaluation and manipulation experience or similar professional work experience required.
A minimum of one year of experience leading a project team or managing staff required.
Experience in relational database manipulation, design oversight and report retrieval required.
Technical Knowledge or Skills:
Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Griffin (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access.
Experience in Microsoft Excel and relational database manipulation, design oversight and report retrieval required.
Strong organizational, project management, and detail-oriented skills are required.
Tableau or other data visualization software experience is preferred.
Working Conditions and Physical Requirements:
Willingness and ability to travel to campus and/or non-campus locations for University business.
Willingness and ability to work evenings and weekends.
Cover Letter (optional)
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.
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Internal Number: JR04570
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