By working closely with multiple departments across campus, the Academic Project Manager will coordinate and manage projects and programs designed to support student success through the Graduation Help Desk in the Office of Undergraduate Education (OUE). The Graduation Help Desk is a one-stop resource for undergraduate students who need assistance with challenges that may prevent their persistence. The Graduation Help Desk works with students, faculty, and staff to resolve individual barriers to re-enrollment and completion. In addition to working with individuals, this capacity will work on larger-scale initiatives to improve retention and graduate rates. This position requires high quality written and verbal communication skills, a student-centric and empathetic approach to working with constituents, the ability to analyze and summarize data, organizational skills, and integrity. The ideal candidate will be a creative problem-solver who can navigate the University with discretion and has experience working with faculty and staff to support individual students. The Graduation Help Desk is a UT System supported program that serves as a critical component of the comprehensive student success programming portfolio offered by the Office of Undergraduate Education to support the campus community.
-Master’s degree.-Minimum of five years of experience working with college students in an academic capacity. Directly related academic advising and teaching experience in college or university setting.
Preferred Education and Experience:
Bachelor’s degree in a related field and five years of experience in program administration, program coordination, or academic advising. Demonstrated accuracy, attention to detail, organizational skills, and the ability to learn quickly and work independently. Excellent interpersonal and management skills. Experience with Microsoft Word, Outlook, and Excel. To be successful, candidates should be prepared to continuously seek professional development and have experience working in a fast-paced environment while providing excellent customer service. Experience working with and maintaining confidential student records is preferred. Master's degree in related area from an accredited university preferred, with three to five years of experience in higher education supporting student-serving units within a college or university environment; or an equivalent combination of education and experience.
Experience working with students in a higher education setting
Knowledge of high impact practices at four-year universities, including familiarity with academic advising
Experience coordinating multiple projects and addressing multiple student issues at one time
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1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.
2) UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its programs and activities, including in admission and enrollment. For inquiries regarding non-discrimination policies, contact the Director of Institutional Equity at InstitutionalEquity@utdallas.edu or the Title IX Coordinator at TitleIXCoordinator@utdallas.edu, or call 972-883-5331.
Internal Number: 12027
About The University of Texas at Dallas
The University of Texas at Dallas is an innovative institution in the heart of North Texas on the path to achieving Tier One national research university status.UT Dallas has grown since its founding in 1969 to include 132 degree programs, with cutting-edge curricula serving a variety of undergraduate and graduate student interests.The University continues its original commitment to providing some of the state's most-lauded science and engineering programs and has also gained prominence for a breadth of educational paths, from criminology to biomedical engineering to arts and technology.The wealth of learning resources available to UT Dallas students is the result of a concentrated effort to attract the top minds on both ends of the classroom relationship. Joining the faculty's Nobel laureate and four National Academies members since 2005 are more than 200 tenure and tenure-track professors hailing from the world's best colleges, including Harvard, MIT, Cambridge and Columbia University. In addition, UT Dallas is home to more than 50 centers, labs and institutes that facilitate research and opportunities for hands-on learning. Students, meanwhile, arrive at UT Dallas well-prepared ...to succeed in higher education: In 2011, nearly 39 percent of freshmen ranked in the top 10 percent of their high school class, and 75 percent ranked in the top 25 percent.With an eye on building a future as bright as its beginnings, UT Dallas will continue its push to attain Tier One research university status and produce graduates who are well-equipped to succeed professionally.