The primary responsibilities of this position consist of planning and managing business transition and relocation of team members on behalf of the Corporate Properties Group. This is a project manager position responsible to support all Move, Add, Change (MAC) efforts at our San Antonio campus as well as the Southern region.
While possessing strong written and oral communication skills, this individual must have the ability to effectively and professionally work with people of various disciplines and levels within a corporate environment, including: real estate, facility management and IT teams, C-level executives, department heads, administrative assistants, and end-users; as well as the project team, including: construction managers, architects, engineers, building managers and physical movers.
Duties include the following:
Develop overall relocation strategy including a detailed move plan for each department impacted by the relocation to minimize or eliminate disruptions to client's business operations
Develop roles and responsibilities for client's internal team members and external vendors including managing resource requirements
Lead and oversee the relocation of project teams
Coordinate client meetings and conference calls as needed
Develop detailed move scope of work
Develop communications plan to keep client leadership, move team and end-users informed of move plans and activities leading up to and including the physical relocation
Develop overall relocation budget and cost tracking for all furniture items/purchases
Track and monitor move activities, furniture deliveries/installations and vendor access to the site.
Develop project contingency plans
Develop scopes of work for each subcontracted service associated with the relocation – i.e. physical move vendor, IT support vendor, move supplies etc.
Facilitate procurement of vendor purchase orders, work order issuance and monitor close out
Develop move database using Microsoft Excel to track and disseminate end-user move information
Mail merge move database to develop pre-printed move labels, signage and drawings as required
Create and provide reporting on internal and external service level agreements and KPI's
Develop detailed move logistics plan for all move phases
Provide training in the overall move process to internal and external team members
Audit move process for best practices, lessons learned and process improvement
Coordinate post move activities and lessons learned
Required Skill Set
Ability to quickly gather and understand detailed information about the client company, their industry and business operations; establish good client relationships
Excellent communication and interpersonal skills
o Strong verbal and written communication skills
o Must have the ability deal with people in all levels of the organization (admins to CEO)
o Must be able to provide calm reassurance to client and help them through very stressful phases of projects
· Leadership abilities to take charge of a project and gain the trust and confidence of the client
· Ability to schedule and organize tasks based on client needs and project constraints
· Excellent time management skills to start and complete multiple layers of tasks concurrently
· Strong attention to detail
· Excellent logic and reasoning skills
· Resourcefulness and ability to make sound decisions quickly
· Solid understanding of current business technology
· Willingness to work weekends and possibly some holidays
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS/BEng/BArch) from College or University in a technical area of study. Minimum four years of related experience and/or training.
CERTIFICATES and/or LICENSES
PMP (US and/or Canada) and LEED AP preferred.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires advanced analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite. Ability to read and understand architectural drawings. Knowledge in MS Project, leases, contracts, and construction practices.
SCOPE OF RESPONSIBILITY
Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.
Internal Number: 19011499
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.