The purpose of this position is to provide resource management and oversight to project and program managers responsible for delivering projects/programs on schedule, budget, and scope. USE: Global PMO (Program Management Office) ONLY
ESSENTIAL DUTIES AND RESPONSIBILITIES Responsible for the supervision of project/program managers to ensure that all programs/projects the within global PMO are delivered within the defined scope, quality, time and cost requirements. Ensures program/project managers understand and follow project delivery methodology. Directly or indirectly manages all staff assigned to global PMO. Manages resource allocations and profiles across locations, vendors and programs, including monthly headcount reporting, variance explains and staffing of teams. Responsible for standardizing execution of projects, providing guidance on consistent application of project management methodologies, ensuring successful delivery of projects consistent with strategic plans. Administers staff utilization process to ensure staff resources are fairly and evenly distributed. Develops and manages project budgets for team. Determines organizational structure, reporting relationships and short/long-range staffing needs based on project goals. Ensures staff is not over-utilized across projects. Serves as the escalation point for customer escalations related to project delivery. Partners and works with key stakeholders to manage all escalations to successful conclusion. Drives customer success by minimizing project escalations. Establishes and maintains relationships and communications at all levels of the organization. Communicates with key stakeholders and clients to assess satisfaction levels with products and services. Supports leadership in strategic analysis, project scoping and approach definition. Participates in process improvement efforts. Prepares reports for leadership regarding project status and budgets. Designs and manages metrics to monitor project success and reports progress against the defined objectives.
SUPERVISORY RESPONSIBILITIES Manages the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and reports on utilization and deployment of human resources. Leads and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and rewarding performance and retention. Leads by example and models behaviors that are consistent with the company's values.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE Bachelor's degree (BA/BS) from a four-year college or university with an emphasis in either Finance, Business Administration, Economics, Information Technology or related field. Minimum eight years of related experience and/or training. Experience in a supervisory position (direct report responsibilities) required.
COMMUNICATION SKILLS Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
FINANCIAL KNOWLEDGE Requires in-depth knowledge of financial terms and principles. Reviews complex financial/business analysis and reports prepared by subordinates. Ability to analyze the most complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.
REASONING ABILITY Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and/or ABILITIES Proficient in Microsoft Suite applications including: Word, Excel, Power Point, Outlook, MS Project and Project Server. Strong leadership, problem-solving and analytical skills. Strong process skills. Strong sense of urgency. High level of problem solving skills in ambiguous environment. Strong sense of accountability and ownership. Strong business acumen and management principles involved in cross functional planning, resource allocation, leadership and coordination of people and resources. Ability to work well under pressure with a proactive approach including managing multiple deadlines and changing project scope/direction.
SCOPE OF RESPONSIBILITY Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Responsible for setting project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.
Internal Number: 19009817
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.