Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Background Check Statement:
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment:
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
A Bachelor's degree is required from an accredited college or university in technology, computer information systems, or a related field; as well as at least three years of general administrative experience involving public contact in a higher education setting.
Additional requirements are: effective organizational, interpersonal, and communication (oral and written) skills; ability to multitask; strong desktop and office automation skills; and good analytical and problem-solving skills.
Essential Duties and Responsibilities:
The primary purpose of this position is to take responsibility for the timely, efficient, and compliant development, maintenance, testing, and enhancement of the systems and technological needs of the office. Such work includes but not limited to:
Perform upgrades and initialization duties, in concert with internal and external partners, to assure system readiness, accuracy, and integrity.
Serves as the liaison for all information technology, data, and analytics units and aspects.
Act as the security officer for the office, assuring data integrity and assuring access to the system and data is granted only for those with legitimate business need.
Lead all efforts related to assuring security and confidentiality among staff, including leading workshops and staff training on such efforts.
Ensure that system access is reviewed at least every six months.
Serve as lead report writer for the department, using Brio, Web Focus, SQL, and other report writing tools as appropriate and as needed.
Maintain a current inventory of all computers, hardware, and equipment in the office and will keep management apprised of office technology needs.
Maintain and update, as needed, the disaster recovery and business continuity plan for the office.
Collaborate and assist management in ensuring all data collection, analysis, and reporting efforts are accomplished timely and with accuracy and integrity.
Maintain a detailed timeline and status of all ongoing and anticipated projects/tasks, and keep management apprised on a routine established by the Director.
Assists with compliance.
Selecting, supervise, train, and evaluate staff within purview.
Assist in preparation of operating and program budgets, data/statistical reports and evaluations, and complex funding applications with office management team.
Demonstrate leadership and innovation in advancing diversity and dedication to recruiting and serving students with diverse needs, backgrounds, ethnicities, abilities, and other distinct characteristics in respectful, sensitive, and understanding ways.
Master's degree, especially in enrollment management, higher education, or student services administration/leadership.
At least four years of financial aid experience at the level of counselor or higher.
Experience with automated financial aid delivery systems (Banner/FAMS/SCT).
Familiarity with relational databases and report writing tools (e.g., BRIO, PL/SQL, Web Focus).
Experience with U.S. Department of Education systems (e.g., Common Origination and Disbursement), the state of NC grant administration system, and the Student Data Mart.
Proven experience in project management.
Type of Position: Full Time Position
Work Schedule/Hours: Mon - Fri, 8:00 am - 5:00 pm, some night/weekend work required
Appalachian State University, located in Boone, North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as engaged global citizens who understand their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. Appalachian enrolls about 18,000 students, has a low faculty-to-student ratio and offers more than 150 undergraduate and graduate majors. It is one of 16 universities in the University of North Carolina system.