Branch Operations Specialist, Evenings & Closing, Terman Engineering Library (0.75 FTE, Library Specialist 2)Job Purpose: The Branch Operations Specialist in the Terman Engineering Library performs routine circulation, reserves, and technical processing operations of the library and supervises student workers assisting with these and other branch operations. This position shares roles and responsibilities with the other Branch Operations Specialists and reports to the Engineering Library Digital Technology Manager. The Terman Engineering Library is one of the most-heavily used branch libraries on campus and supports the nine departments within the School of Engineering. Work Schedule: 30 hours per week: Monday - Thursday, 6pm - 12am, and Sunday, 3pm - 9pm. Summer session and intersession: 30 scheduled hours between 9am and 5pm, Monday - Friday. Core Duties: 35% Materials Processing, including job duties such as:
Receive and prepare new acquisitions and items paged from off-auxiliary libraries
Process new books prior to shelving and notify requesting patrons of availability
Create, maintain or delete records for Course Reserve collections
Receive and process items from auxiliary libraries; prepare return shipments.
35% Collection Maintenance, including job duties such as:
Process print and online Course Reserve materials
Screen and evaluate circulated materials for a variety of treatment options (i.e. repair, bindery)
Perform searches for missing items
Stack maintenance, including periodic inventory, straightening and shifting.
15% Public Interaction, including job duties such as:
Perform routine circulation functions such as charging, discharging, managing holds, and accepting payment of library fines
Execute library policy on overdue and replacement fines
Perform routine library privileges services according to established policies and procedures: create/update library cards and issue borrowing privileges. Assist patrons with access problems, route problems to supervisor.
Answer informational and ready reference questions in person and via email with clarity, accuracy and professionalism
Instruct users in the use of library catalog and other basic informational resources
Develops content for Engineering Library digital bulletin board and the library website as assigned.
Other relevant duties include: Communicate with faculty and teaching assistants to obtain and process print and online items for class reserves.
5% Supervision and Administration, including job duties such as:
Train student and hourly workers in assigned routine service desk operations or routine collection maintenance activities.
Order supplies, tracks orders and provide documentation for p-card purchases.
5% Building duties, may include job duties such as:
Opening and/or closing activities such as managing doors, lights and computers;
May perform walk-throughs to monitor or clear the building of all patrons
Investigate door alarms, report building or patron incidents to supervisors, Facilities and/or public safety as appropriate.
5% Computing Support, including job duties such as:
Use on a daily basis common computer programs such as word processing, spreadsheets, Web browsers, and email
Monitor library email account and reports
Edit library web pages as needed; monitor and update links
Assist users and perform basic troubleshooting for library technology such as photocopiers, printers, microfiche readers, etc.
Other relevant duties may include departmental Expert Partner computer support.
Other duties as assigned, in addition to the above listed duties based on departmental need.
Minimum Education and Experience Required:
Two-year college degree or above plus three or more years of experience in an academic library, or equivalent combination of education and relevant experience.
Minimum Knowledge, Skills and Abilities Required:
Experience with direct interaction with patrons.
Demonstrated computer literacy with word processing, spreadsheets and communication software such as email and shared workspace software.
Demonstrated familiarity with computer hardware troubleshooting.
Proven track record with handling complex procedures from beginning to end.
Exhibit strong analytical and problem solving skills.
Demonstrated ability to perform detailed tasks accurately and efficiently.
Possess strong communication skills in English.
Ability to push a cart weighing up to 650 lbs. that requires an initial push force up to 70 lbs.
Ability to work in an environment that is dusty and or moldy.
Ability to lift books that are up to 10 pounds.
Ability to kneel and reach.
Must be able to stand for many hours.
* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Work Standards
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide.
Stanford is an equal employment opportunity and affirmative action employer and is committed to recruiting and hiring without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law Job Code: 1732Salary Grade: D
Location: University Libraries, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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