Princeton University seeks a highly motivated, well-qualified individual to serve as Systems Analyst/Application Delivery Manager position (SA) in the office of Research Integrity and Assurance (RIA). This position oversees, configures, and deploys changes to the suite of software applications under the electronic Research Integrity and Assurance (eRIA) umbrella of systems including Human Subjects Development, Lab Animal Research, Biosafety and Management modules by InfoEd Global. The SA is responsible for software upkeep and support, installation and configuration of the systems, and for creating reports. This position oversees vendor partners, elicits user requirements, develops operating procedures, and provides user training and support. This SA position develops test cases and participates in system testing, may assist with managing projects relating to new installations, new system acceptance, and system modifications/upgrades.
The position is a 2 year term role with possiblity of renewal.
Application Software Administration, Operations and Support (50%)
Performs software upkeep, maintenance and configurations necessary to ensure reliable operation of the systems and monitors vendor release notes and communicates within and between the departments to determine when an upgrade is necessary.
Coordinates the installation of new software; adds/removes user accounts; performs data conversions; resets passwords; documents all system configurations.
Monitors software systems for abnormalities; reviews system and application logs looking for potential problems; troubleshoots and resolves hardware and/or software problems.
Creates/prepares reports by collecting, analyzing, and summarizing information using various reporting tools as needed
Oversees the services of third-party systems integrator vendors.
Provides technical direction and hands-on assistance to technicians in diagnostic procedures, trouble shooting, servicing, installing and acceptance testing of related systems.
Develops/maintains systems technical information and user operating instructions.
Manages updates to the eRIA website.
Procedure Development & User Training (30%)
Provides training, oversight and support to system users on the proper operation of the various systems.
Develops system specifications and writes administrative procedures required to support operations.
Participates in process improvement efforts, partnering across departments and with vendors.
Acceptance Testing and Commissioning (20%)
Tests newly installed programs and databases, corrects errors, and makes necessary modifications to programs and data. Coordinates and oversees the User Acceptance Testing for all applications in the eRIA suite.
Stays current in the industry trends relative to the departmental software solutions.
Bachelor’s degree in related field and 3-5 years’ experience with the following:
Internal Number: 108814320
About Princeton University
Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and in the service of all nations. Chartered in 1746, Princeton is the fourth-oldest college in the United States. Princeton is an independent, coeducational, nondenominational institution that provides undergraduate and graduate instruction in the humanities, social sciences, natural sciences and engineering.As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.Today, more than 1,100 faculty members instruct approximately 5,200 undergraduate students and 2,600 graduate students. The University's generous financial aid program ensures that talented students from all economic backgrounds can afford a Princeton education.