The purpose of this fellowship is to promote a healthy living/learning environment for semester students & participants in short-term educational seminars in Mexico. In addition, primary roles of this fellowship are to assist Augsburg and other foreign students (mostly coming from the U.S.A.) with medical and emotional issues, and to help them develop intercultural and global competence, as well as to assist in the operation of all educational programs.
Resident Assistant (R.A.) Responsibilities
Live in "Casa Augsburg," the CGEE program house in order to provide first response and emergency assistance to semester students and short-term program participants. This includes contacting the insurance company and taking students to the doctor as necessary.
Given your proximity to students, you will serve as the primary on-call person, and so you will be asked to coordinate the semester-long on-call schedule for oneself and with other staff. During the week, you will be expected to be on-call during the daytime as well as at night and you will be on-call at least two weekends per month.You will initially do this with your supervisor.
Help prepare houses for the arrival of new groups by making sure that everything is ready for them.
Facilitate house orientations and health & safety orientations for new groups, including the preparation of orientation packets with maps and other helpful items.
Share students' dietary needs and preferences and any house maintenance needs that arise with the Office Manager. Ensure that students submit their Roommate Preference Forms and determine roommate matches for semester students & inform the Office Manager and other staff of rooming arrangements. This includes determining whether or not we need a "dry house," and if so, arranging that.
Type up emergency medical information to be carried at all times & distribute to the rest of the program staff.
Type up a list of all info needed by the health insurance company, place in the on-call phone packet, and give to all program staff to be ready in case of emergencies.
Coordinate household chores to be completed by students. Chores may include washing dishes, composting, maintaining the library, & cleaning up public spaces in the program houses, and other household tasks.
Organize house and/or cohort community meetings as deemed necessary.
Organize occasional fun weekday and-or weekend events for students. (going out for ice cream, smoothies, etc.)
Complete other tasks as necessary.
Assist with Diversity & Intercultural Education & Community-Building within the Student Groups
Assist the professor of the INS 492 Intercultural Communication (and SWK 294 Mexican Context course) in the design, facilitation, and debriefing of the classes, which all students take. Attend all class sessions and facilitate full and/or small group discussions as needed. Please note that the International House exchange mentioned in the next section is an integral part of this course.
Plan and facilitate or co-facilitate group activities and/or meetings with the students to help build trust among the students and to address issues of concern to the group. These issues usually include concerns about racism, classism, sexism, heterosexism, ableism, religious discrimination, etc.)
Spend time with students and other program participants to support them as they process their intercultural learning experience. This includes eating meals with students on a regular basis while they're living in one of the program houses; conducting individual interviews with each student at the beginning and middle of the semester; and holding regular drop-in times for students to chat.
Help students find appropriate ways to manage conflicts that emerge within the group. This may mean organizing and/or facilitating or arranging a session on conflict management and helping mediate when necessary.
Academic Program Responsibilities
Assist instructors and program coordinators in planning, set-up, operation, and evaluation of the semester programs.
During the semester programs, help coordinate the ongoing cultural and language exchange with Mexican university students at International House (IHouse) in Cuernavaca.
Assist the Art History professor with the set up and coordination of at least six all-day Saturday art excursions per semester and accompany the students on those excursions to places such as Teotihuacan, Puebla, and Mexico City.
Oversee the CGEE-Mexico Instagram, FB, and other posts. Please note that there is a weekly student Instagram assignment for the INS 492 and SWK 294 courses, with which you will help.
Coordinate and oversee the Gmail calendars of educational activities and share calendars with students and staff.
Oversee the ongoing updating, printing, and distribution of weekly program calendars.
Perform regular administrative tasks such as printing and making photocopies of weekly academic program schedules, checking e-mail, filing, running errands, maintaining computer data base, shelving books in the library, and assisting with other projects.
Provide interpreting support from Spanish to English (and vice versa) in very informal, small group settings, as needed. (Training and support provided for those interested in learning this skill.)
Play a large role in assisting staff in the updating of semester program manuals - this pertains particularly to the social aspects of the manual.
During the spring Social Work program (unless there is a separate SWK assistant), be prepared to facilitate and help students to plan and facilitate a weekly discussion session (in coordination with the designated faculty member). You may be asked to assist with other courses in other programs, as well.
Marketing & Administrative Responsibilities
Assist with recruiting students and short-term customized program participants by taking and submitting digital photos with short captions explaining them to help document each of the major components of the program, such as guest speakers and excursions, rural seminars and the seminar in Mexico City, homestays (both rural and urban), travel to other areas of Mexico, etc.
Assist with the creation and maintenance of social media in coordination with the Minneapolis staff.
Interview students and write short articles and/or create short videos that promote the programs, as requested.
Oversee our small library, help shelve books, and tag new books.
Help the Office Manager & Homestay Coordinator and others to organize activities with host families and others, as asked.
Assist with other projects as necessary.
Connecting Students to the Broader Community
Help plan and facilitate orientation activities to help students get to know Cuernavaca.
Inform students of social, cultural, political, & other events in Cuernavaca and the surrounding area. It is recommended that the International Resident Assistant organize a bulletin board with updated information about opportunities to go to events and get involved in the local community.
Customized Program (Short-Term Group) Responsibilities
Carry out house responsibilities as listed above.
Assist the customized program coordinators by preparing the orientation packets for each group prior to arrival. This includes a map, health and safety information, the Market Basket Survey, and other materials.
Meet with the leader of each program to find out what she or he will need from you.
Experience and/or knowledge of at least 2 of the program areas we address, such as globalization, migration, language and culture, religion, the environment, ESL, education, and/or social work.
Strong speaking ability of both Spanish and English, along with experience in at least basic interpreting from Spanish-English and vice versa.
Bachelor of Social Work graduates preferred.
Fluency in speaking both Spanish and English, along with experience in at least basic interpreting from Spanish-English and vice versa.
Demonstrated commitment to the mission and goals of CGEE, including our educational philosophy and our commitment to intercultural and global development, social justice and anti-oppression work.
Experience in international and multicultural settings, as well as deep knowledge of intercultural issues, including intercultural communication and conflict styles, racism and discrimination in general, gender, socio-economic class, human sexuality, ability, and group dynamics. Experience in facilitating group work on anti-racism and power and privilege.
Resident advisor experience or equivalent community-based living experience.
Experience living in both the United States and Mexico (or elsewhere in Latin America).
Initiative, flexibility, leadership, and strong intercultural and interpersonal communication skills.
Experience in group facilitation, particularly of intercultural and/or diversity issues.
Demonstrated ability to multi-task.
Basic computer and organizational skills, as well as attention to detail.
Familiarity with social media.
First Aid and CPR training considered a plus.
Preference given to alumni of CGEE semester programs or similar study abroad programs in Latin America, with particular emphasis on the Social Work in Latin America program.
This is a year-long fellowship that provides a monthly stipend of US $500, as well as room, board, health insurance, the possibility of deferred students loans, and travel to and from the United States. Given that this fellowship is intended to benefit a recent college graduate who is seeking hands-on experience working in international education, these benefits are appropriate within the Mexican context.
Augsburg University is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, national origin, familial status, disability, veteran status, sexual orientation, gender identity, gender expression, marital status or public assistance status.
Applicants MUST submit the following documents:
Three Professional References
When entering reference information please use professional references (including one past or present supervisor)
Augsburg University offers more than 50 undergraduate majors and nine graduate degrees to more than 3,500 students of diverse backgrounds. The student-faculty ratio is 13:1 and is characterized by strong teaching in small classes.
The University's Mission
Augsburg University educates students to be informed citizens, thoughtful stewards, critical thinkers, and responsible leaders. The Augsburg experience is supported by an engaged community that is committed to intentional diversity in its life and work. An Augsburg education is defined by excellence in the liberal arts and professional studies, guided by the faith and values of the Lutheran church, and shaped by its urban and global settings.
Located in the heart of the Twin Cities, Augsburg’s main campus surrounds Murphy Square, the oldest park in Minneapolis. The University of Minnesota West Bank campus and the University of Minnesota Fairview Medical Center are across the street from Augsburg, with the Mississippi River and the Seven Corners theatre district just a few blocks away.
The 23-acre campus consists of a mix of historic and newer buildings that reflect the contemporary needs of the academic pr...ograms. Augsburg’s newest signature academic building, the Hagfors Center for Science, Business, and Religion, opened for classes January 8, 2018. In addition to its Minneapolis campus, Augsburg has a location in Rochester, Minnesota, and maintains international sites and staff in Mexico, Nicaragua, and Namibia.