Promotes effective coping through play, preparation, education, and self-expression activities. Provides emotional support for families, and encourage optimum development of children facing a broad range of challenging experiences, particularly those related to healthcare and hospitalization. Provides information, support and guidance to parents, siblings, and other family members. Develops, provides, and documents these child life services.
This position will spend half of the time coordinating donations and special events in the division of Hematology/Oncology and other half of time providing direct Child Life Services. The ideal candidate will have significant experience coordinating donations and special event programming as well as in the field of Child Life.
Essential Job Functions:
Delivery of Clinical Services:
Collaborates to coordinate service delivery with families and appropriate team members across the continuum. Makes necessary referrals to other team members and/or community resources.
Identifies, assesses, and responds to child/family needs; includes in this process age-specific developmental needs for patients, infants to adolescents, seen in a medical service.
Supervises and facilitates group activity sessions and special events.
Works in collaboration with Volunteer Resources staff to assess volunteer coverage in child life programs. Develops and implements volunteer services for patients based on identified needs.
Develops, implements, and evaluates systems and materials for the general training of volunteers working in Child Life programs.
Collaborates with Family Services and Volunteer Resources staff to develop new initiatives involving volunteers.
Provides orientation, supervision, and feedback to assigned volunteers.
Works with volunteers and Volunteer Resources staff members to resolve conflict proactively and collaboratively at the point of service.
May prepare patients for surgery, procedures, or other related events.
Develops relationships with families that are caring, trusting, reliable, and beneficial.
May provide a psychosocial assessment of patient's ability to cope with hospitalization and develop strategies to enhance the patient's abilities.
Provides timely and effective interventions for families in emergency/crisis situations.
Educates parents and staff to provide preparation, assessment and developmental support services for children and families.
Represents child life and manages activities of child life on evenings, weekends or holidays, as assigned.
Documents in a thorough and timely manner in accordance with professional standards.
Uses evidence-based practice to direct clinical choices.
Recognizes that response to the customer and the changing environment may involve going beyond the confines of the traditional job description.
Communicates with members of the health care team, through formal and informal means of transmitting information, in order to provide optimal care of patients and families. Communicates through both conveying and responding to pertinent information.
Advocates for and addresses the psychosocial/spiritual/developmental/cultural needs of the child and family throughout the continuum of care.
Participates in the team's group problem solving and program planning.
Handles difficult situations pro-actively and collaboratively at the point of service.
Develops new programs or projects to meet the needs of service area.
Actively participates in department or hospital committees.
Professional Skills and Identity:
Establishes annual goals and effectively works to meet these goals.
Assumes responsibility for professional development through participation in seminars, course work, and/or hospital educational programs.
Develops and implements plan for necessary professional credentials, and maintenance of such credentials.
Other Duties and Responsibilities:
Administrative and project management duties, as assigned.
Maintains appropriate records and statistics.
Orders and maintains materials for service and program needs.
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others
Represents Lurie Children’s, Family Services, and Child Life in community-based activities such as donor events when needed.
Performs job functions adhering to service principles with customer service focus of innovation, service excellence and teamwork to provide the highest quality care and service to our patients, families, co-workers and others.
6.Other job functions as assigned.
Certification in the field of Child Life required within 12 months of hire.
Requires knowledge of child and adolescent development normally acquired through the completion of a baccalaureate degree in child development, child and family development or related field of study.
Minimum of 1 year of experience in child life setting or equivalent position.
Ability to think pro-actively, act creatively and take initiative appropriately.
Ability to communicate effectively, work as a member of a team and adapt to the changing health care environment essential.
Spanish language abilities strongly preferred.
Internal Number: 2019-8381
About Ann & Robert H. Lurie Children's Hospital of Chicago
Lurie Children’s is dedicated to the health and well-being of all children. As the pediatric teaching facility of the Northwestern University Feinberg School of Medicine, this commitment drives us to be a leader in pediatric healthcare delivery; research into the prevention, causes and treatment of diseases that affect children; education for physicians, nurses and allied health professionals; and advocacy for the general well-being of all children.