The OEM Regional Sales Engineer-USA West Coast is an accomplished technical sales professional that is responsible for developing and maintaining relationships with OEM customers and Key Accounts in a defined geographical region. A primary focus of this position will be supporting and growing relationships with existing OEM customers within a given geographical region. The RSE will also focus on new business generation, including lead qualification and solution development in many areas of the photonics industry. Activities include frequent communication with the customer (specifications, pricing, product availability, services, etc), contract negotiation, and coordination of design and manufacturing resources for custom solutions. Key to this role is close engagement with the various business units and entities across the global Thorlabs organization representing extensive manufacturing capabilities.
Essential Job Functionsinclude the following, but are not limited to:
Qualify and understand OEM customer technical needs to assemble and lead internal team of experts to deliver on OEM customer projects
OEM and Key Account Management
Dedicated point of contact for the customer
Ensure that products and services meet or exceed customer expectations
Handle all negotiations with OEM customers and Key Accounts
Be the customer’s advocate within Thorlabs
Work with OEM Project Managers, Engineers, Sales Coordinators and other support staff to provide customers with custom solutions from project conception to project end–of-life strategies
Provides accurate sales forecasting to Director of OEM Sales and helps define strategies for territory and specific market growth
Provides market feedback to R&D and MarCom groups
Attends tradeshows regularly
Manage and maintain pipeline and opportunities in CRM
Must have a minimum of 5 years of experience in technical sales and key account management in the photonics industry, preferably with OEM customers.
BS in a Photonics related field (Physics, Engineering, BioPhotonics, etc)
Specialized Knowledge and Skills:
Highly organized, able to plan and coordinate activities within a sales region including planning customer visits, organizing small trade shows, etc.
Creative sales and business development strategies for lead generation
Excellent attention to detail
Strong communication skills.
Demonstrated experience in a customer centric environment
Ability to work independent as well as part of a team
Demonstrated experience in Microsoft Dynamics, CRM, Microsoft Office (Excel, Word, Power Point) and communication tools
Ability to work under time constraints
Ability to fluently write and speak English
Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
Founded in 1989, Thorlabs seeks to accelerate the forward movement of scientific discovery and advancement! As a vertically integrated manufacturer of photonics components, instruments, and systems, our vast product portfolio includes over 20,000 items, ranging from optics and optomechanical positioning components to imaging systems, many of which are customer inspired.
Photonics is the foremost technology driving innovation in science and engineering. As the number of technological innovations has grown, Thorlabs has extended its core competencies in an effort to play an ever increasing role serving the Photonics Industry at the research end, as well as the industrial, life science, medical, and defense segments.
Headquartered in Newton, NJ, Thorlabs has grown to over 1800 employees with manufacturing and sales offices in the United States, United Kingdom, Germany, France, Sweden, Japan, China, and Brazil. As light-based technologies push into new markets, Thorlabs plans to enter early with the products and services required to ensure the ultimate success of our customers.
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