The University of Chicago Crime and Education Labs are seeking an Associate Director of Operations to develop and manage internal organizational programs and policies to support the mission of the Labs. This person will set up the infrastructure and systems needed for a growing staff and dynamic work environment that is collaborative, transparent, and equitable. The Associate Director will report to the Chief Operating Officer, work closely with the Crime and Education leadership team, and will oversee HR and facilities.
1) Develops and manages a career development program; designs career paths to support research staff, develops policies and practices, a knowledge base of resources; conducts and/or organizes professional and career development trainings as needed
2) Maintains a Crime and Education Lab operations manual to build institutional knowledge and document research and administration policies and procedures; works with research and operations staff to develop the materials, compiles into a centralized resource, manages adoption and implementation, and develops a cadence for updating the manual
3) Leads the annual staff engagement survey; designs and administers the survey, manages the analysis plan, develops a plan for dissemination and a process for incorporating feedback into recommendations for management, works across the organization to implement, manage, and track progress on recommendations; coordinates annual staff retreat to support em ployee engagement
4) Executes internal communication efforts between management and staff to ensure organizational policies and practices are transparent and accessible to both the Chicago and New York offices
5) Manages the Urban Policy and Research Internship Program (UPReP), in partnership with the Institute of Politics; recruits UChicago students to the program, works with our government partners to identify intern needs, and places students in year-long internships, manages partner relationships, coordinate enrichment activities for the students, and supports fundraising and media efforts
6) Manages, mentors, coaches, and develops two direct reports in office services and human resources
7) Undertakes special projects as needed
1) Must be a resourceful problem-solver and critical thinker, be proactive in leveraging opportunities and anticipating and averting problems
2) Action-oriented, entrepreneurial, adaptable, and innovative approach to business planning
3) Ability to deal effectively with a diverse workforce in a complex research environment
4) Exceptional oral and written communication skills and be comfortable with a consultative approach to interacting with employees
5) Exceptional organizational skills, with previous project management experience
6) Passion idealism, integrity, positive attitude, mission-driven, and self-directed
1) Bachelorâ™s degree in business administration or related field required
2) MBA or advanced degree organizational development preferred
1) A minimum of five years of relevant experience managing a small non-profit or research center, or in organizational development, operations, or chief of staff roles or other related experience
2) Project management experience preferred
3) Previous management experience preferred
Technical Knowledge or Skills:
1) Proficiency with Microsoft Word, Excel, and PowerPoint
1) Cover letter
3) Contact information for three professional references
Note: When applying, all required documents MUST be uploaded under the Resume/CV section of the application
The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.
Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.
Internal Number: JR04462
About University of Chicago
One of the world's premier academic and research institutions, the University of Chicago has driven new ways of thinking since our 1890 founding. Today, UChicago is an intellectual destination that draws inspired scholars to our Hyde Park and international campuses, keeping UChicago at the nexus of ideas that challenge and change the world.