Primary Location: United Kingdom,Scotland,Edinburgh
Education: Bachelor's Degree
Job Function: Transaction Processing
Shift: Day Job
Employee Status: Regular
Travel Time: No
Job ID: 19010883
Job Purpose: Reporting to the Fund Accounting Manager, the fund accounting supervisor is responsible for a range of fund accounting and valuations activity, ensuring compliance with operating procedures, policies and guidelines, in the timely completion of accurate Net Asset Valuations. The successful candidate will have a strong background in fund accounting with proven client management skills, and the ability to ensure all deliverables within the Service Level Agreements are met. They will have a strong "hands on" operational focus and is expected to optimize effectiveness and efficiency in operational delivery. A core expectation of the successful candidate will be to act as succession and coverage to the fund accounting manager.
Job Background/context: Citi, the world's leading financial institution, is unique in its global composition and strength. Thanks to our 230,000 employees located in over 160 countries serving more than 200 million clients, we can claim to be the only truly global financial institution. Citi is among the world's largest providers of mutual fund administration services. Citi takes an active role in developing, implementing, and continuously training associates on Best Practice policies and procedures. As result, Citi's clients are well positioned to focus on building a profitable, compliant fund offering, knowing that Citi's sound infrastructure and dedicated administration service team is behind them. Citi's Global Fund Services business has undertaken significant investment in establishing Edinburgh as a center of excellence for fund accounting. Our business is continuing to grow exponentially with numerous opportunities for the right candidates.
Ownership, management and development of strong client relationship
Proactively manage SLAs / KPIs (escalating any issues internally / externally as required).
Championing a culture of collaboration with cross functional teams to ensure successful delivery of client requirements
Owning and taking responsibility for complex issues and resolution to closure.
Monitor errors, complaints and near misses. Record as appropriate in the Incident log
Ensure documentation exists for any client-specific procedures
Ensuring 100% adherence to SOC1,funds' offer documentation, procedures, policies and guidelines
Act as technical and knowledge resource to the team/business unit
Participate in the development, testing and implementation of new systems and products
Lead projects to optimize operational efficiency and improve quality
Assist with planning and management of all relevant project work
Set and maintain standards of personal and professional performance / behavior; ensuring accountability and adherence to company policies and procedures
Deputise for Fund Accounting Manager as required e.g. host/attend cross department meetings and ensure resolution of actions
Coaching and supporting other team members
The appointee to this role will have the opportunity to deliver a 'best in class' business function that gives a competitive advantage over competitors. The individual will be client focused, with strong people management skills, working with the clients to ensure their fund accounting needs are understood and being met.
Strong (fund accounting) product knowledge is required. This should include understanding of fund structures, financial instruments, regulatory environment and funds industry.
Client relationship management
Knowledge of Multifonds would be advantageous
Excellent communicator with strong interpersonal skills
Highly computer literate - MS Office applications, SQL, MS Excel at intermediate - advanced level
Leadership, drive and results focus
Project management skills with the ability to multi-task
Degree in Business / Finance / Accounting or related field
Extensive years of experience in Fund Accounting, with at least 2 in a supervisory capacity
Ability to work under pressure and to tight deadlines
Strong client focus with an ability to evaluate needs and develop solutions
Numerical, analytical and problem resolution skills
Proven ability to lead the introduction of complex change in a challenging environment
Team player at a senior level - able to articulate own position clearly, based on fact, but sensitive to the positions, needs and requirements of others
Demonstrate self-development e.g. coaching/mentoring
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
Citi is an Equal Opportunities Employer
Internal Number: 5649897
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