Housing and Food Services (HFS) is pleased to announce an opening for a Student Care Specialist - Residential Life.HFS provides on-campus housing and dining to over 10,000 student residents each year. We employ over 1,200 classified, professional staff and student staff members who work throughout HFS, providing residential and dining services to the campus. Our mission statement—working together to enhance student life—teamwork and service to our students and customers are at the heart of our business.At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity and justice for all.We seek candidates who exhibit an appreciation of, a sensitivity to, and respect for a diverse environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds.Key Responsibilities:Students of Concern Process ManagmentReviews and delegates all student of concern reports amongst Residential Life staffEnsures that hall staff adhere to established guidelines; provides direction and feedback as necessaryDirects staff on the proper use of the student care database, interpreting and applying program guidelinesMaintains student crisis records and develops additional resources as necessary or directedManages student concerns through a variety of non-clinical interventions, referrals, and follow-up services in collaboration with other University departments Facilitates follow up meetings with all students of concernRecommends follow-up steps to Residential Life staff for low-level students of concern situations in accordance with the established Student of Concern guidelines and recommendations from the Counseling Center LiaisonProvides one-on-one follow up with students of concern following medium to high level incidents occurring overnight or over weekendsEnsures completion of care follow up measures (i.e. appointments, consultations, referrals) by students of concern in consultation with campus partnersServes as the main point of contact for hospital staff after students of concern have been voluntary or involuntary transported due to the severity of their mental health concern Serves as one of three case managers for public CARE reports submitted through an external reporting toolInforms supervisor of pertinent ongoing students of concern situations; determines when a report should be referred to and reviewed by supervisor, Director of Residential Life and/or the Student Care TeamResidential Life Student Care ResponsibilitiesFacilitates student meetings regarding risky behaviorsFacilitates student meetings regarding housing accommodationsCoordinates programmatic efforts to implement in communities across campus designed to educate students on mental health resourcesCoordinates with campus partners to provide pre-established mental health programs for residentsProvides leadership to the Residential Life Student Care TeamResidential Life Assessment ResponsibilitiesCompiles data and submits quarterly and annual statistical reports regarding the student of concern process Analyzes Residential Life Student of Concern data to ascertain programmatic needsParticipates as a consultant on the Residential Life Assessment CommitteeRecords ManagementMaintains accurate electronic case management recordsCommunicates database efficiency and critical issues to supervisorManages public student of concern reports according to case manager workflowPrepares and distributes staff training materials related to CARESpecial Projects ManagementAssists Residential Life management team with special projects as assignedMinimum Qualifications:Bachelor's DegreeThree years of experience working in student wellness, crisis management, counseling or a related field Equivalent combinations of education and experience may substitute for required qualifications.Desired Qualifications:Master's degree in social work, counseling, higher education or closely related field.Experience that demonstrates:Ability to handle confidential materials with discretion. Ability to handle highly emotionally taxing crisis situations. Excellent communication and interpersonal skills. Strong organizational and project management skills, with excellent attention to detail. Ability to manage multiple projects and deadlines while responding to frequent interruptions. Ability to work independently with minimal supervision. Computer proficiency in MS Word, Excel, SharePoint and Access.Benefits:Full benefits, including medical and dental insurance and retirement.Paid vacation and sick leave, as well as 10 paid holidays a year and one personal day.Work for a mission-driven organization that is focused on providing the best possible living and learning environment for our students.Condition of Employment:A satisfactory outcome from the reference check process and education verification. This position will work a Monday – Friday, 8am – 5pm schedule. The salary range is $4800 to $5100 per month + benefits.To be considered, apply and update your profile and application by the end of the day on March 29, 2019. Learn more about Housing & Food Services.Learn more about why our staff choose to work here!_____________________________________________________________________________________The University of Washington (UW) is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoy outstanding benefits and professional growth opportunities, but also an environment noted for embracing diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.The Department of Housing & Food Services (HFS) employs approximately 1,500 full-time, part-time and student staff who work in Residential Life, UW Dining, Student and Financial Services, Communications and Marketing, Human Resources, Facilities Services and Information Technology.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.