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Department: 480502 - HR UTS/UNC Partnership
Location: Chapel Hill, NC
Essential Job Duties:
The Membership Assistant will be responsible for the timely and accurate processing of memberships, preparing daily deposits, recording membership-related transactions in the alumni database system, promptly and professionally answering membership services phone calls and email messages.
The successful candidate will be a self-starter who can accurately process a high volume of transactions and has a fundamental understanding of account reconciliation systems and procedures. Meticulous attention to detail is required. This position will require a person who is self-disciplined, displays professional maturity and discretion and able to handle multiple tasks in a timely and accurate manner.
The successful candidate will also have:
— understanding of basic accounting procedures and credit operations — data validation, record keeping and reporting experience — the ability to work quickly, accurately and independently under deadline pressure while balancing multiple tasks — significant WORD, EXCEL and database experience — familiarity with PayPal or other credit card processing software — strong project management skills — experience developing a strong rapport within a team environment — strong customer service and communication skills, including the ability to communicate with members about financial transactions, respond quickly and diplomatically in solving inquiries, find opportunities to acquire members through phone, email and one-on-one contact with alumni
A strong familiarity with the campus and Carolina alumni experience are desirable. Desire to work in a PT position for long duration preferred.
Required license or certification:
Position Number: 48RE03
AA/EEO In addition, NC State welcomes all persons without regard to sexual orientation or genetic information. Persons with disabilities requiring accommodations in the application and interview process please call (919) 515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at www.wes.org. Degree must be obtained prior to start date.
NC State University was founded with a purpose: to create economic, societal, and intellectual prosperity for the people of North Carolina and the country. We began as a land-grant institution teaching the agricultural and mechanical arts. Today, we’re a preeminent research enterprise that excels in science, technology, engineering, math, design, the humanities and social sciences, textiles, and veterinary medicine.NC State students, faculty, and staff take challenges in hand and work with industry, government, and nonprofit partners to solve them. Our 9,000 faculty and staff are world leaders in their fields, bridging the divides between academic disciplines and training high-caliber students to meet tomorrow’s challenges. Together, they forge powerful partnerships with government, industry, nonprofits, and academia to change our world for the better.NC State is leading efforts to curb nuclear proliferation, develop a smart electric grid, create self-powered health monitors, help farmers confront climate change, and build a new American manufacturing sector. Our award-winning Centennial Campus is home to more than 70 public and private partners — as well as the innovative Hunt Lib...rary, which Time magazine has dubbed “the library of the future.”More than 125 years after its creation, NC State continues to make its founding purpose a reality. Every day, our career-ready graduates and world-leading faculty make the fruits of learning and discovery available to people across the state, throughout the nation and around the world.