Baylor Scott & White Health (BSWH) Business Planning provides a single point of contact for a defined set of BSWH business areas for understanding business requests made to the Information Systems (IS) organization. Business Planning operations is responsible for supporting the Portfolio Management team with reports, metrics, tools and processes and managing Resource Management for the IS organization.
Reporting to the VP, IS Business Planning, the Director of Planning Operations role leads a team of Operations Consultant and Resource Management resources and requires a person who must be action and results-oriented, a "take-charge" leader with strong communications (written and spoken) and leadership skills.
Key responsibilities for the Director, Planning Operations role include:
Manages a team of Operational Consultant and Resource Management resources.
Develop and maintain IS Business Planning reporting, metrics, tools and processes.
Define and implement Resource Management for the IS organization.
Define business requirements and configuration for ServiceNow Project Portfolio Management (PPM) module.
Builds strong relationships within BSWH business leaders to understand the business challenges and opportunities for improvement.
PREFERRED CANDIDATE PROFILE
Key attributes of a successful Director, Planning Operations candidate includes:
People and team building skills.
Organization and coordination skills.
Detail oriented and a self-starter.
Running effective meetings and getting buy-in and participation from executive leaders.
Effectively working diplomatically across teams with varying objectives.
Strong written and verbal communication skills.
Ability to define a business problem and business requirements.
Knowledge of applications, IT technology and processes ideally in a healthcare setting.
Solid financial and business acumen.
Willingness to continually learn.
Proficiency with Microsoft Office.
Prior experience for a successful Director, Planning Operations candidate includes:
Bachelor's degree in Management Information Systems, Business, or related fields is required.
Experience in operational management or IS leadership
Experience with ServiceNow PPM
Experience as a project manager a plus
Bachelor's Degree or equivalent experience, degree strongly preferred
8 years' experience
Internal Number: 19003980
About Baylor Scott & White Health
Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!