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HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high caliber professional to join our team as Head of Mobile Delivery Asia Pacific.
Providing entity and functional management for a Hong Kong based programme and portfolio delivery team. Drive the team to the next level in adoption of agile and scrum practices through previous experiences, best practice and a collaborative attitude to help drive revenue growth and increased effectiveness in value and quality of the software we create.
Analyze our current Agile processes, prioritize areas of improvement, and work alongside key stakeholders to implement the improvements.
Facilitate or participate in key Agile rituals across Scrum teams
Coach team members as needed, including resolving conflict
Together with the Global Mobile Programme Manager, design the processes, structure, cycle and implementation strategy required to run business as usual continuous delivery team.
Drive the development and delivery of product road maps in conjunction with Digital Product Teams. Identify and build team structures to enable delivery aligned to the agreed road maps.
Manage large or more complex projects, ensuring timely delivery of outputs. This includes the planning, governance and reporting for projects under responsibility.
Create, track and report timelines, budgets, backlog, velocity and quality during the entire life of the project, managing issues and risks as they occur including escalating when appropriate.
Ensuring adherence to governance procedures and significant contribution to process improvement, facilitating and chairing regular project meetings ensuring all project issues and risks are documented, assigned, monitored and managed to ensure minimal impact to the programme, reporting status to key Stakeholders and Senior Management.
Engaging and working collaboratively with Business, internal Information Technology and other teams throughout the programme lifecycle
Building and maintaining relationships with a diverse group of stakeholders for the benefit of the projects or programmes
Considering risk implications in all decisions and activities through a good understanding of business activity, opportunities and threats
Leveraging business knowledge and expertise to drive business decisions and business improvements
Ensure that problems are managed at peer level, and escalated efficiently with the minimum disruption to the business
Adopt and share standards, tools, best practices, principles for cost, quality and productivity improvement
Maintain good exposure and develop knowledge in new techniques, products, services, technologies and standards
Experience of the whole project lifecycle. Solid project management skills in initiation, analysis, design, test and transition where both Project Management Professional certification or applicable proven experience is a must.
Proven track record of delivery across programmes or projects using agile management methodologies, in a complex, multinational corporate environment.
Past working experience in a relevant role
Availability to undertake the travel upon request
Strong Leadership, managing matrix project teams both regionally and globally, with the ability to work effectively as part of a team or on an individual basis
Commercial acumen and good risk management and mitigation skills
Effective communication skills in spoken and written English
Managed change management projects and teams for tier one financial services organization
Familiarity with the banking standards
Good understanding of Information technology systems.
Exposure to technologies such as Java, Linux, Solaris or other mobile applications would be an advantage
You'll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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