In conjunction with Computing and Information Serviceâ™s Chief Digital Officer & CIO, the Director, Digital Innovation & Ecosystems is responsible for implementing the digital strategy and managing partnering organizations, and for maintaining good relationships with, within, and between CIS and university stakeholders. The Director will assist with driving the creation, adoption, and utilization of digital capabilities leveraged on behalf of university stakeholders, as well as effectively assess, represent, and sponsor all stakeholders in the digital ecosystem. The Director will strive for adoption and implementation of industry standards, systems, processes, policies, procedures, and best practices for the digital development, integration, and innovative use of University systems across the institution. This position will assist in driving efficiencies across key business units, quickly and objectively diagnose challenges and propose solutions to lead to more innovative projects and promote diversity of knowledge and the use of digital platforms to build a strong digital ecosystem. This position plays a critical role in driving critical thinking and strong understanding of digital channels, partnership development and management, innovation, and customer satisfaction. This position is also hands-on, guiding and mentoring teams through critical projects and managing the digital teamâ™s delivery calendar, roadmap and strategic focus to create a better feedback loop between CIS and University stakeholders to drive digital adoption and develop more innovation projects. The Director will champion the importance of customer satisfaction and service within all teams, leading by example and encouraging positive customer relationship building to develop and deliver an innovative digital ecosystem in support of communication throughout the community.
Bachelorâ™s degree required
7+ years of relevant strategy and digital development or related experience
Ability to work in a fast-paced team environment
Ability to collaborate not only internally but with all customer constituencies
Excellent written and oral communication skills; ability to communicate at all levels in the organization (with senior management, with technical and business-oriented project staff, with users and stakeholders)
Demonstrates strategic thinking and effective problem solving skills
Strong operational, customer engagement and delivery skills required
Proven leadership skills and management experience
Experience working across a large portfolio of organizations to influence and lead change
Ability to work well within collaborative, integrated teams, displaying a proven ability in leading a team, controlling timelines and budgets, anticipating issues and working towards solution of complex problems
Ability to gain the confidence of the team as well as executive-level stakeholders by communicating regularly, keeping commitments and delivering as promised
Ability to foster buy-in and cooperation through persuasion, influence, and persistence
Self-motivated, professional, flexible, comfortable with ambiguity in a diverse organizational environment.
Successful completion of a criminal background check and education verification is required.
Recruiting Start Date:
Job Posting Title:
Director, Digital Innovation & Ecosystems
Office of CIO
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ154039
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.