Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Faculty Practice Plan. The position is located at the Mid Campus Center. This position is for the Medical School Campus.
Consultant to clinical departments for practice operations, patient experience, clinical workflow, and development and implementation of new care delivery models to improve efficiency and access.� Manages wide range of high priority projects, from organization-wide projects spanning multiple departments to clinic or physician-specific projects. Focus on development and implementation of multidisciplinary clinics, assistance with implementation of Expanded Access Initiative projects, and management of top priority projects as identified by FPP CEO and CMO. Works collaboratively with other FPP staff, department clinical operations directors, physicians, and clinical staff members to ensure successful implementation of projects.
PRIMARY DUTIES AND RESPONSIBILITIES:
Leads project teams in initiatives that improve clinic operations, patient experience, clinic workflow, access and efficiency of the ambulatory clinical practice.
Uses appropriate data analysis, reporting, project management tools and facilitation techniques to move projects along towards successful implementation and to provide progress reports to senior leadership.������������������������������������������������������������������������������������
Based on organizational goals and priorities, develops project charters, scope and workplan for high priority projects.� Leads projects through successful implementation.
Assists clinical departments in implementation of their EAI projects as needed:� identification of resources, removal of barriers, project management, workplan development, etc.
Works with other FPP staff in Clinical Operations, Service Quality, Patient Safety, EPIC1, and PBS to bring a wide range of skills and knowledge to projects.
Bachelor’s degree required and minimum 5 years’ experience in clinical site or previous practice management position.
Knowledge of EPIC ambulatory platform required.
Customer focus and service quality orientation experience required.
Master’s degree preferred.
Project management skills and superior customer service orientation.
Lean six sigma and/or performance improvement skills a plus.
Clinical background and supervisory experience in physician office practice setting.
Effective verbal, written and interpersonal communication skills.
Demonstrated Microsoft office suite abilities - strong data analysis, facilitation and organizational skills.
The hiring range for this position is $77,314 - $102,440 annually.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Med School HR website (medschoolhr.wustl.edu)
Internal Applicant Instruction:
This position is grade G15.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.