Manage operating budgets, in conjunction with the Director and staff, including fee-funded and revenue producing initiatives (labor, equipment, supplies, utilities, etc.).
Assist the Director with budget projections for reserve accounts.
Promote collaboration between units inside of SACVM department in order to maximize resources (personnel, equipment, supplies, etc.)
Serve as a lead in the daily management of the SACVM department to ensure that operations/events run smoothly and safely, providing a high level of service and knowledge that sets a campus standard for excellence.
Coordinate the review and negotiation of all contracts / RFPs with the Director to ensure compliance with all laws and University policies.
Serve as a departmental lead for all human resource functions, directly or indirectly, for permanent staff and student employees, to include, but not limited to position description development, selection, hiring, training, supervision, evaluation, counseling, and grievance resolution.
Provide feedback and counsel to Director for performance evaluations of Associate Director positions and other staff members.
Directly supervise Technical Director and technical staff.
Directly supervise an Administrative Support Associate.
Serve as a departmental lead, officially representing the department as necessary and in the absence of the Director.
As a “mandatory” designated position, report to SACVM venues, as well as schedule appropriate staff, to assist during adverse weather for all operational needs.
Develop a cross training program for staff to ensure department operations continue seamlessly in the event of staff turnover or extended absences.
Manage professional development opportunities for staff and coordinate all staff training (safety, risk management, Human Resources, etc.). Counsel staff for career development and recommend opportunities for growth and advancement.
Develop and manage a comprehensive internship/graduate assistant program for students utilizing campus and other resources.
Develop and manage a comprehensive program for the recruitment, hiring, and development of student employees.
Serve as a lead for SACVM project management.
Will serve in the rotation as Manager on Duty for major events.
Assist in establishing best practices for billing, invoicing and collections for department.
Serve as the department liaison for Student Affairs Research and Assessment colleagues.
Provide exceptional service to all users and tenants of SACVM facilities.
Consistently seek ways to improve departmental processes to better serve clientele efficiently and effectively with a positive attitude.
Advise the Director on ways to promote team building across units and on multiple shifts.
Advise the Director on opportunities to collaborate with other campus departments to provide more resources for student employees and to coordinate student-focused programming.
Minimum Experience / Education:
Graduation from a four year college or university and at least four years of program associate experience, or an equivalent combination of training and experience.
Preferred Education Skills and Experience:
Master’s degree in recreation, sport management, higher education administration or related field.
Five years work experience of progressive responsibilities and supervision of personnel in an event, athletic, recreational or multi-use environment.
Demonstrated experience with large attendance or high-profile events.
Experience recruiting, interviewing, hiring, training, developing, supervising and disciplining student and full time employees.
Demonstrated experience in budgeting, risk management, operations, project and/or facility management, and event technology.
Demonstrated knowledge of national trends and best practices in athletic, event, or student-oriented venue management.
The ability to work independently in the accomplishment of established goals and objectives.
Ability to work flexible hours including evenings and weekends as necessary.
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.