The Digital Channel Manager will be responsible for the leadership and management of the bank's Commercial digital platform; including management of roadmap, scope, business case, and risks associated with the channel. Also responsible for developing reports and updates to senior level sponsors and senior executives. Provides leadership, direction, coaching and mentoring to project managers who are managing individual initiatives within the program as well as other individuals in roles which support the channel (ex. financial analyst). Example of immediate tasks include leading a complete platform upgrade, developing a pricing strategy, and creating a market-driven roadmap.
Basic Qualifications: Bachelor degree; plus a minimum of 8 years’ experience and demonstrated success in commercial banking, project management, product management, or relationship sales. -OR- High school diploma or GED; plus a minimum of 12 years’ experience and demonstrated success in commercial banking, project management, product management, or relationship sales.
Additional Requirements: The individual in this position must demonstrate the following proficiencies: - Organized and detail-oriented - Strong written and verbal communication skills - Strong interpersonal skills - Business, financial, and technical acumen - Self-motivated, creative, & resourceful - Assertive, action-oriented - Manages conflict effectively - Collaborative - Strong executive presence
Preferred Qualifications: - Agile Experience - Treasury Sales Experience - Knowledgeable about payments and treasury services; such as ACH, Wire Transfers, and Lockbox
Internal Number: 32450
About First Citizens Bank
Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia. For more information, visit www.firstcitizens.com. First Citizens Bank. Forever First®. Member FDIC.
Equal Opportunity/Affirmative Action Employer/Minority/Female/Disability/Veteran