Division/College: D'Amore-McKim School of Business
FT/PT: Full Time
The D'Amore-McKim School of Business is seeking a motivated and customer service oriented Administrative Assistant. This individual reports to the Special Assistant and Project Manager to the Dunton Family Dean, and serves a critical role in the administrative functions of D'Amore-McKim School of Business, Primary areas of responsibility include serving as the front desk customer service representative and first-line resource for all visitors and callers to the Office of the Dunton Family Dean. They provide an office atmosphere responsive to student, faculty, corporate, and international visitor needs by having a thorough knowledge and understanding of DMSB and University policies and procedures. They will represent the University and the Office of the Dunton Family Dean in a professional, enthusiastic manner, with a customer service and team focus. This individual provides administrative and backup support for Dean's Office Professional and Administrative staff, initiatives and events. They also will provide support to the Administrative Coordinator in general day-to-day operational aspects that facilitate the smooth functioning of the office. In conjunction with the Associate Director of Event Planning and Management they will coordinate scheduling and arranging all logistics of DMSB monthly faculty meetings. In addition, the Administrative Assistant oversees the hiring and training of all student workers.
Associate's Degree required, Bachelor's degree preferred. A Minimum of one to two years customer service experience required.
Strong interpersonal, oral and written communication skills essential
Requires ability to interact effectively with individuals at all levels with diplomacy, discretion, and tact.
The ability to work both collaboratively as well as autonomously in prioritizing and executing multiple projects, tasks, and priorities
Detail oriented and demonstrate record of dependability and strong work ethic; excellent computer and proofreading skills with proficiency in Microsoft Word, Excel, PowerPoint, and database management. Experience in higher education setting is preferred
Requisition Number: STFR005313
Internal Number: 60175
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.