The Instruction & Web Technologist will assist the Bentley academic community in the identification, selection and integration of appropriate web-based instructional and research technologies. This involves designing, researching and/or deploying custom or off-the-shelf applications/scripts/websites for all academic initiatives including the department website, Bentley's Online Learning site, the Bentley Library website and the library catalog. He/she will also be responsible for designing experiences on various multimedia platforms including print, web, social media, audio and video. In addition, he/she will be responsible for managing the work of student staff hired to help develop and implement web application projects.
Assist faculty and ATC staff to evaluate and integrate emerging web-based technologies to enhance student learning experience in face-to-face, blended, and online learning environments
Collaborate with ATC staff to design and implement solutions for providing seamless user experience and exceptional customer service
Use modern web technologies and UX design principles to design and deliver web sites that improve usability and user satisfaction, including working with 3rd party API to integrate with existing applications
Manage and maintain department's web servers both on-campus and in cloud environments
Use web content management systems (e.g. Wordpress, Drupal 8) to maintain and deploy academic websites using CMS frameworks, themes, plugins and other custom scripts
Manage web projects from concept to completion ensuring goals are met at each stage of development
Troubleshoot existing web applications and databases in ASP .NET, PHP and/or MS SQL environments
Work collaboratively with other IT departments when needed where academic applications require data and/or data feeds from Bentley's administrative applications (Workday, Banner, etc.)
Support academic requests for designing materials for print, web, social media and video platforms (e.g. Infographics, Research Posters, graphics for online courses)
Provide training and support to faculty through documentations, workshops and blogs
Explore and adopt creative solutions to solve day-to-day instructional and customer service related challenges
Maintain the University's branding guidelines and web standards
Maintain, generate and analyze Analytics reports
Maintain sources codes and backups of existing applications and websites
Provide technical support to users of the various academic platforms available at Bentley (Zoom, Kaltura, Blackboard)
Thorough understanding of overall web site design, including basic usability, industry standards, and web analytics
Recruit and manage 1-2 students to perform technical tasks, including Web development and technical assistance. Supervise all aspects of student employment including, hiring, scheduling, and assessment
2-3 years of related work experience
Knowledge of web content management systems is a must (e.g. Wordpress, Drupal 8)
Working knowledge of databases (relational and object-oriented) to facilitate integrations with 3rdparty applications and Bentley's source data
This role requires strategic thinking, innovative ideas, analytical/problem-solving skills; decision-making, sophisticated communication and team-building skills, design talent, a fundamental understanding of Internet technology, and a strong comfort level with technical concepts
Strong visual, verbal, and written communications skills is must
Ability to work independently or in teams and on concurrent multiple projects is essential as is a proactive approach.
Experience supporting technology adoption in higher education or similar setting including course management and/or digital learning
Experience with public speaking and conducting workshops or training sessions is a must
Understanding of information architecture, visual interface design, responsive design, accessibility compliance (Section 508, WCAG 2.0), web analytics is preferred
Typical office environment with extensive sitting, typing and other general computer work
From time to time there will be some on-call duties such as campus open houses that are scheduled on weekends, as well as evening work to finish projects under a deadline.
Internal Number: 108200158
About Bentley University
Bentley University is one of the nation's leading business schools, dedicated to preparing a new kind of business leader and one with the deep technical skills, the broad global perspective and the high ethical standards required to make a difference in an ever-changing world. To achieve our goal, we infuse our advanced business curriculum with the richness of a liberal arts education. The results are graduates who are making an impact in their chosen fields and turning their passions into success stories. Located on a classic New England campus just minutes from Boston, Bentley is a dynamic community of leaders, scholars and creative thinkers.