Associate Vice President for Strategic Development Operations
Job Description: The position requires significant management experience and the ability to facilitate a healthy team environment, to supervise and inspire staff toward excellence, and to lead by example in outstanding constituent engagement and fundraising. The AVP must be an excellent strategic thinker and project manager, have deep knowledge of advancement services practices and relational databases, and be capable of building and sustaining strong relationships with partners inside the division and across campus.
Typical Responsibilities Include:
Develop, implement and assess a comprehensive strategic plan for the department which prioritizes data acquisition and accuracy, data based planning, reporting and assessment including extensive reporting for a new campaign, and effective donor relations and stewardship.
Manage all alumni/development systems and systems services to meet the short and long range goals of the development division. Plan and execute the full implementation of the current development database system and associated products, including Raiser's Edge. Optimize system functionalities to support fund-raising and constituent engagement goals and oversee data integration efforts between systems.
Establish strategies and plans for the maintenance, use, support and development of information systems. These will include new technologies and systems that will directly benefit the users and programs of the development operation.
Oversee prospect development in support of principal, planned, major and leadership gift fundraising. Work with the Director of Donor Research to ensure that prospect strategies are defined, a healthy prospect pipeline exists, and prospect development information is distributed to staff in a manner that facilitates fundraising activities.
Oversee development systems operations to ensure a positive giving experience for donors. Work with the Director of Development Systems and Director of Donor Relations to ensure that gifts are processed, receipted, acknowledged and reported in accordance with IRS rules, CASE guidelines, and industry standards.
Oversee donor relations and stewardship and work with the Director of Donor Relations to ensure University donors are acknowledged, recognized, and informed about the ongoing impact of their gifts, and ensure donors are engaged in the life of the University through ongoing experiences, events, and communication.
Work with program officers and directors to identify their information needs. Participate in discussions related to major program planning with finance, constituent engagement, annual giving, major and principal giving and other programs.
Ensure adequate resources exist for training to encourage and support the needs of end-users. Training should include all supported software systems and the Raiser's Edge database.
Work with the University's Information Technology Services staff to ensure that appropriate information is shared among administrative systems in compliance with industry practices and institutional policy.
Maintain an active relationship with product vendors and manage contractual relationships. Keep informed about product issues and developments. Attend professional conferences and user group meetings and recommend changes and enhancements to the advancement systems and capabilities.
Collaborate within the Development division and with other offices on campus including finance, information technology, enrollment and others.
Manage all resources for development operations including managing budgets, ongoing staff recruiting, and professional development (in conjunction with other Development initiatives).
Lead, manage, mentor and support the department staff.
Ensure the inclusion and active engagement of Furman's diverse community.
Perform other duties as assigned. The intent of this job classification description is to provide a representative summary of the types of duties and responsibilities that will be required of positions in this classification and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically present in this description.
Daily contact with own work unit, immediate supervisor, development, alumni staff and fundraisers to plan, coordinate, problem solve, present information, and make suggestions related to mutual goals. Daily contact with members of other departments and campus partners to plan, coordinate, problem solve, present information, and make suggestions related to mutual goals. Frequent contact with professional peers at other institutions to exchange factual information and explanation of rules, regulations, practices or functions.
Responsibility for Final Decisions:
Direct supervision of 3 - 10 employees. Reviews work to ensure compliance with procedures and deadlines. Spends time planning, scheduling, and assigning priorities of multiple ongoing assignments. Tasks involve interpretation of data and/or procedures to address problems or situations that are not clearly defined. Work involves non-routine/diverse work not defined by procedures. Errors may cause inaccuracies in reports, records or data resulting in dissemination of inaccurate or incomplete information.
Reports To: Vice President for Development.
Work is performed independently except where the interpretation of law, policy, rule, complex procedure or request for exception is required.
Bachelor's Degree with 5+ years of experience and demonstrated success in managing CRM software products and relational database concepts in an educational or non-profit environment; Raiser's Edge experience preferred. Graduate degree a plus. Strategic planning skills, visionary thinker Strong interpersonal skills including a service oriented approach, ability to interact with all types of people, and the ability to manage the department. Effective leadership skills with the ability to build and sustain a successful team environment Strong organizational skills with the ability to handle multiple projects High energy level and sense of humor. Ability to work independently and part of the overall effort
Work is performed under usual office conditions Ability to work occasional nights and weekends, and some travel, is required.
Education Requirements: Bachelors (Required)
Job Posting End Date (if date is blank, posting is open ended):
Furman is an Equal Opportunity Employer committed to increasing the diversity of its faculty and staff. The University aspires to create a community of people representing a multiplicity of identities including gender, race, religion, spiritual belief, sexual orientation, geographic origin, socioeconomic background, ideology, world view, and varied abilities. Domestic partners of employees are eligible for comprehensive benefits.
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Furman University is a selective private liberal arts and sciences college committed to helping students develop intellectually, personally, and interpersonally and providing the practical skills necessary to succeed in a rapidly-changing world. Furman professors are exceptional teacher-scholars who mentor undergraduate students within a campus community that values and encourages diverse ideas and perspectives.