Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Office of the Chief Information Officer - Capital Projects. This position is for the Danforth Campus.
The training lead will be responsible for the overall training strategy and then the design, development and delivery of the training needed to support the implementation of MyDay, a complex program designed to improve WashU’s operational excellence and ability to make insight-driven decisions. MyDay is an exciting, once-in-a-generation effort to replace the university’s core administrative IT systems (human resource, finance, and student) and improve associated business processes. The multi-year effort will replace these systems with a single system (Workday) that will integrate the university’s core administrative data in the cloud. The training lead, who will work as part of a team of communications and change management professionals, plays a central, hands-on role in ensuring MyDay program achieves its vision and goals.
PRIMARY DUTIES AND RESPONSIBILITIES:
In collaboration with change management leads and consultants, develop culturally sensitive and situation-appropriate training needs assessments and training delivery strategies, methods and tools to help achieve MyDay program goals.
Manage the effective implementation and delivery of training courses and products, including monitoring the effectiveness of training and adjusting plans as needed in response. Recruit and oversee the team of instructional designers, training coordinators, and instructors and other resources as needed to deliver training.
Oversee the design, development, and maintenance of training content including instructor guides, participant materials, evaluation forms, visual aids, multi-media and in-person support. Oversee the design and delivery of e-learning courses, workshops, labs, train-the-trainer and other forms of pre-training and post-training support.
Other duties as assigned.
Bachelor’s degree in Instructional Technology, Business, English, Communications, Education and a minimum of 6 years of experience analyzing business processes, applying instructional design methods and theories, developing training curricula, user documentation, and/or communications programs; or equivalent combination of experience, certification, and education.
Master’s degree in a relevant field with five or more years of experience developing and executing training strategies in support of change management initiatives in large, complex environments
Proven track record of successfully completing a full training cycle including, but not limited to curriculum planning, needs assessment, content development, implementation, and evaluation
Experience working in higher education or academic medicine is a plus, as is consulting/agency experience
A creative, curious and strategic thinker who possesses a confident style, coupled with sensitivity, flexibility, and sense of humor. Good judgment, discretion, tact and diplomacy skills are a must
Ability to work effectively in a highly collaborative, matrix, and consensus-driven environment
A willingness and ability to embrace change and to adapt approaches in a timely way
Superior writing and presentation skills
Sensitivity to visual aesthetics
Strong organizational skills and attention to details
Strong project management skills and ability to manage to deadlines
Proficiency in Microsoft Office products, including Word, PowerPoint, Excel, Outlook
Experience with screen capture software such as Camptasia
Experience with learning management systems, such as Saba
Experience and expertise in developing and implementing a range of training methods, modes, and techniques
Workday experience preferred, but not necessary
Certification such as ASTD (American Society for Training and Development) or Certified Online Training Facilitator is preferred, but not required
Applicant Special Instructions:
Open, collaborative office environment. Ability to regularly travel to on-and off-campus locations required. Will require occasional on-call availability and working during non-business hours and on weekends.
The hiring range for this position is $63,586 - $82,701 annually.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Human Resources website (hr.wustl.edu)
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.