The Audio Visual Media Operation Manager reports to the Computer Lab Manager. This position is responsible for the day-to-day operation, orchestration and deployment of staff (four FTE direct reports) and equipment to support all faculty and students. Works directly with managers and instructor in providing a cohesive plan and awareness of the technology available for course development. Works with outside vendor to negotiate a disaster recovery in case of emergencies. In addition, this person must work closely with the IT Team to request the necessary technology to insure minimal operation failure. Working with Computer Lab Manager to oversee all A.V. Projects, construction, and operational support for all DCE Helix, Professional Development, Hybrid Weekend, Semester Classes, Winter Classes, and Summer School Classes. This function is ongoing as a technology shift to accommodate approximately our multiple platforms. It is important to deliver flawless executions as classroom time can never be repeated.
Duties and Responsibilities include:
Take on a lead role in managing multiple program and must develop or implement the necessary plans to utilize staff and equipment efficiently to ensure faculty and students support
Must establish concise policy and procedure to insure all necessary equipment are available to all on-campus and remote students to complete their course with minimal conflict.
Proactively plan details of large or small-scale projects. Must work with manager to manage the construction and renovation of classrooms, and is aware of the AV technology trends.
Responsibility encompasses the physical classrooms and meeting spaces of 53 Church Street, 51 Brattle Street, 1 Story Street, Byerly Hall, and One Brattle Square, as well as various and emerging forms of distance education.
Manage the rapidly growing video production request from faculty. This position will mostly oversee the deployment of video production along with providing coverage for a class
Responsible for the expansion of media hardware equipment inventory and multimedia laboratory hardware, software, personal systems and processes, as well as AV systems and support processes to meet new pedagogical demands and growing/changing digital media demands. Includes cameras and lenses, lighting kits, and other pieces of equipment that are loaned to students as part of their course requirements.
The Division of Continuing Education (DCE) comprises several entities serving about 30,000 students annually. The Harvard Extension School, the Harvard Summer School, the Harvard Professional Development Programs and the Harvard Institute for Learning in Retirement allow Harvard to serve the learning needs of students across their life. For more than a century, Harvard Extension School has made Harvard faculty and teaching accessible to a diverse community of local, national, and international students. Harvard Extension School enrolls approximately 16,000 students per year in approximately 46 graduate and undergraduate liberal arts and professional fields. More than 1,500 open enrollment courses are offered year-round with over 600 available online are offered at affordable prices to our communities across the world. Harvard Summer School offers approximately 450 courses on the Harvard Campus to 10,000 secondary school, college and adult learners and more than 30 international study abroad programs for up to 600 students each summer. The Division also includes the Harvard Institute for Learning in Retirement with approximately 550 active members and Harvard Professional Development Programs offering 80 short noncredit courses to almost 4,000 learners annually.
All formal offers will be made by FAS Human Resources.
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year. Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date. Retirement: University-funded retirement plan with full vesting after 3 years of service. Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools. Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute. Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services. Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Salary Grade: 056
Union: 55 - Hvd Union Cler & Tech Workers
Minimum of 3 years AV experience
Education may count towards experience
Previous experience in University setting working with AV equipment
Ability to function well in demanding environment
Ability to communicate well with all levels of management, staff, faculty, and students
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 48360BR
About Harvard University Division of Continuing Education
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.