Gift Records Specialist III (Senior)- Alumni & Donor Records Office
The University of Tennessee Foundation, Inc. (UTFI), currently has a vacancy for a Gift Records Specialist III (Senior) for the Alumni & Donor Records office in Knoxville, Tennessee. This position requires strong working knowledge in all areas of operation of the Alumni & Donor Records Office, and the effect these processes have on UT and UT Foundation accounts. The senior position will assist the Director of Alumni & Donor Records with account creation process. This senior position will also create new/update existing policies and procedures along with creating training videos; have them updated on our website and communicate all changes system wide. This position will be responsible for developing, testing, and implementing new procedures to enhance our continuous improvement work environment and training staff system wide. This position will include leadership responsibilities including, but not limited to training, mentoring, credit card coordinator, and project management. The Gift Records Specialist III (Senior) is responsible for daily implementation and quality control of gift/pledge processing activities for the University of Tennessee. Duties include, but are not limited to, deposits, maintenance of records, and research to ensure accurate allocations of donations are preformed accurately as well as updates for account information. Utilizing ANDI/Audience View interface and IRIS, the university accounting system, the Gift Records Specialist III (Senior) enters and maintains confidential financial, biographic, and demographic information regarding alumni, friends, corporations, and foundations who are key prospects or donors to the university all while providing excellent customer service. Knowledge of general audit and balance procedures are critical for the integrity of the information being handled.
Internal Number: 171085
About Development Foundation
Our primary mission is to move forward the frontiers of human knowledge and enrich and elevate the citizens of the state of Tennessee, the nation, and the world. As the preeminent research-based, land-grant university in the state, UT embodies the spirit of excellence in teaching, research, scholarship, creative activity, outreach, and engagement attained by the nation’s finest public research institutions.
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