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Job Description Summary
Develops, integrates, analyzes, and/or modifies enterprise applications and solutions in support of the university's application portfolio including but not limited to its ERP (Enterprise Resource Planning), LMS (Learning Management System) and collaborative technologies. Designs and improves programs and applications to ensure system efficiency, accessibility, functionality, and superior user experience.
Translates business requirements into agile specification for programs and associated scripts to deliver functionality, usability, accuracy, and compliance with programming and security standards.
Uses subject matter expertise in working directly with users to identify problems or functionality gaps in software programs and processes, or desired enhancements to programs or processes.
Uses a variety of programming languages, software tools, and operating systems to develop code required for integrating applications, automating or improving processes, and supporting self-service functions for customers.
Assumes responsibility for delivery of completed products, working collaboratively with team members, project managers, and end users.
Mentors and directs the work of others on the team.
Troubleshoots and resolves complex development, testing, and production issues.
Accountable for maintaining the security and confidentiality of any proprietary or sensitive information or data in any medium regarding the university or its students, faculty, or staff. Accessing or disclosing such information or data must be deemed necessary for the performance of one's job responsibilities and must be authorized by the employee's supervisor.
Availability to work after hours and/or weekends and on-call, as specified by supervisor.
Performs other related duties as assigned.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Additional Job Description
Bachelor's degree preferred; equivalent combination of education, training and experience considered.
Knowledge, Skills, Abilities:
Good working knowledge of object oriented programming, Java, Groovy, and the Grails Application Framework, NOSQL
Thorough knowledge of Oracle database architecture, SQL, PLSQL, and Linux/Unix shell scripting
Excellent analytical, troubleshooting, and independent problem solving abilities.
Thorough knowledge of standard design/development life cycle, tools, techniques, including software version control.
Demonstrated ability to work with customers to define requirements, create technical designs, and build solutions that meet or exceed user expectations.
Understanding of HTML, XML, XSL, web services, and SOA.
Ability to work collaboratively in a team-oriented environment.
Excellent verbal/written communication skills.
Desired Skills or Competencies:
Working knowledge of higher education applications including: Workday, Ellucian Banner LMSs, Google Apps for Education, and ETL tools
Business analysis skills.
Understanding of Agile software development principles.
Responsible for own work.
Individual contributor that is fully proficient in applying established standards; knowledge based acquired from several years of experience in particular area. Works independently; may instruct or coach other professionals.
Time Type Requirement
Full time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.
Offering the personal attention of a small liberal arts college, coupled with the breadth and global relevancy of a leading research institution, Wake Forest claims the distinction of being the nation's premier collegiate university. Wake Forest is consistently ranked among the top 30 universities in the nation. Our mission is to educate the whole person, graduating students who seek purpose-filled lives while building a community dedicated to serving humanity in the spirit of our motto, Pro Humanitate.