The Associate Systems Administrator will be responsible for providing technical support and driving towards successful implementations of project and service delivery work related to the enterprise integration product suites. The candidate should have knowledge of a variety of products in the integration space. The candidate should have familiarity with any of the following is a plus: Informatica, DataPower, Connect:Direct, WebSphere IIB and WMQ, IIS, project management, and process improvement. The understanding of SSL certificates and network protocols such as AS2, FTPS, HTTPS, SFTP, and SSH is required. Experience in at least one scripting language (Perl,PowerShell,Python,Korn shell) is helpful. The Associate Systems Administrator will function as L2/L3 support for Integration Operations while working with application developers and other MetLife support organizations on analysis, design, and implementation of application and project requests.
Assist with software upgrades/patches/maintenance to enhance performance and stability of the environment and identifies issues pertaining to data integration activity, i.e. firewall, hardware/OS, Load balancer, application configuration issues, etc.
Provides operational support for integration technologies ensuring availability, security, troubleshooting, and maintenance.
Assists in establishing new and/or expanded support services to meet business requirements and assumes a consultative role to all MetLife business lines facilitating the best method to meet their data integration needs.
Maintains systems security ensuring adherence to policies and procedures, etc.
Performs systems administration tasks for complex integration environments and provides advanced level support for operations.
Performs thorough incident analysis, including problem recreation, resulting in resolution of product-related issues and assists with architecture design and implementation of integration technologies.
Essential Business Experience and Technical Skills:
Six months of IT experience or equivalent course work.
Experience working with AIX or Linux operating systems, including troubleshooting skills
Bachelor’s degree in Computer Science or equivalent experience.
Proactive with ability to make decisions, must show initiative to solve problems without detailed direction and ability to drive open action items to completion.
Experience working in a project manager type capacity a plus with ability to work under pressure and meet deadlines.
Possess excellent organization skills including the ability to multitask and record performance metrics, strong verbal and written communication skills with ability to work within a team environment.
Internal Number: 107467
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.