Duties and Responsibilities: Reporting to Harvard Public Affairs & Communications (HPAC),and working under the direction of the Harvard University Information Technology (HUIT) Managing Director for Administration and Finance, the Assistant Director is dedicated to developing the communications strategy and leading the internal, end-user facing, and programmatic communication needs for the central IT provider for Harvard University.
Harvard University IT (HUIT) is committed to delivering world-class service and technological solutions in support of teaching, learning, research, and administration. Our mission is to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology.
The Assistant Director oversees the development, implementation, and maintenance of communications plans and ensures the gathering and dissemination of accurate, consistent, and timely information across all internal communication channels. This position also supports the University Chief Information Officer with message crafting, including speech writing, presentations, and communications to senior leadership on strategic programming priorities.
Works under the direction of the Managing Director for Administration and Finance to proactively and collaboratively to develop a strategic internal communications framework, including the identification of key audiences, channels, timing, standards, and branding
Manages a team of two communication professionals that support HUIT's communication needs; partners with other communications professionals at Harvard and with external vendors to deliver communication work products, such as videos, and other marketing collateral
As part of the HPAC organization, understands the communication plans for Harvard and how they may affect / influence HUIT's plans
Creates a communications editorial calendar for HUIT across channels and audiences; partners with HUIT's administration team to produce HUIT events, such as town halls and the University-wide IT Summit
Provides oversight of HUIT communications efforts, meeting regularly with service owners to ensure coordination and alignment
Works creatively and productively with internal stakeholders across HUIT to share the communications framework, and to shape and support local communications needs within that context
Develops knowledge of HUIT goals and projects, including vision, objectives and challenges to produce communications materials, and to develop and maintain key communications tools, such as websites and marketing collateral;
Drafts, formats, and edits materials and shepherds them through review to completion for:
Presentations, publications, or other communications by HUIT leadership
In-house communications by technical staff (brochures, flyers, posters, signage)
Regular, timely, internal communications to HUIT staff
Messaging through the HUIT website and other channels
IT events, including HUIT Town Halls and the IT Summit
Works with HPAC on any media-related inquiries, regarding technology at Harvard
Harvard University Benefits Package Vacation/Sick/Personal/Holidays: Harvard offers 3 (union roles) - 4 (exempt) weeks paid vacation, a paid holiday break between Christmas and New Year's Day, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days each year. Medical/Dental/Vision Benefit: Harvard offers a variety of excellent medical, dental, and vision plans which all begin on the first day of employment. Retirement: University-funded retirement plan with full vesting after 3 years of service. Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted study options through participating Harvard Graduate Schools. Transportation: Harvard offers a 50% discounted MBTA pass as well as parking options to assist employees in their daily commute to campus. Wellness Options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complimentary health services. There are also fee-based athletic facility memberships available at various locations around the university for employees.
Harvard Public Affairs and Communications is committed to diversity and fostering an inclusive workplace. We welcome applicants who bring varied experiences, backgrounds, and expertise to advance the work of the department in service to Harvard's mission.
Salary Grade: 058
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree or equivalent, along with seven or more years of related experience. The ideal candidate must have excellent written and oral communication, interpersonal, and project management skills. Experience with internal communications, client relations, and working collaboratively with a wide range of constituents. Expert in Microsoft Office and related software applications, strong knowledge of web and social media best practices.
Understanding of integrated marketing communications, and strategy development and implementation within large organizations serving a diverse population
Experienced in building communication strategies for a complex service.
Communications experience in organizations undergoing transformation, desired.
Adept at translating complex information into relevant and understandable communications for multiple audiences. Ability to work efficiently under deadline on several projects simultaneously with excellent attention to detail Strong leadership and project management skills; experience leading meetings
High energy level, creative, and collaborative
Experience managing and communicating sensitive information
Experience with desktop publishing software a plus
Experience in higher education or non-profit communications desirable
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 48335BR
About Harvard University Administration
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.