A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The mission of the University of Michigan Health System (UMHS) is to improve the health of patients, populations, and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally, and internationally. With annual revenues of approximately $4 billion, UMHS ranks as one of the top academic health centers in the country, and is committed to providing exceptional patient care, facilitating groundbreaking research, and developing the next generation of physicians and scientists.
This position is a member of the C.S. Mott Children’s Hospital and VonVoigtlander Women’s Hospital (CW) administrative team. This role reports to the Administrative Director for CW with close working relationship to the ACFO for CW for an organization-level inpatient clinical documentation (CDI) and change management project. Clinical documentation improvement is a fundamental cornerstone for data quality, accurate reporting, streamlined claims reimbursement and robust health information tracking. A CDI Senior Project Manager works with health information management (HIM) and revenue cycle (RC) staff to review medical records for incomplete, ambiguous or conflicting information. Their role is to help ensure that the medical record accurately captures the patient’s condition, ensuring that the severity of illness and risk of mortality is appropriately captured for each patient.
The successful candidate will provide project leadership with a customer focus to a diverse group of faculty and staff in support of our strategic and financial goals in CW.
A large part of this effort will focus on developing and implementing an operational model that enables accurate and complete clinical documentation.
This role will partner with medical leaders and providers as well as individual departments across the clinical enterprise.
The successful candidate exhibits a high degree of flexibility with the ability to work independently, proactively, as part of a team, with initiative and creativity.
Provide leadership, planning, operational and financial management as appropriate for moderate to complex projects associated with the accurate capture of clinical documentation and revenue optimization across operational business activities and missions representing Children’s and Women’s services.
Manage projects and/or teams using expert technical capabilities in project management including planning, task management, status reporting, tracking systems, change management etc.
Develop and promote innovative approaches to problem-solving with process owners to create and execute high value solutions
In collaboration with HIM and RC staff, coach, teach and educate providers regarding clinical documentation at the unit/ department level, for successful execution and submission of clinical indicators.
Synthesize large quantities of data and information to create reports and dashboards to influence decision-making and inform intended audiences, using these skills day-to-day in routine project management work
Create and maintain communication vehicles for project efforts on behalf of process owners
Develop and maintain communication strategies to the CW Segment Leadership team on all projects, progress, issues, or other items.
Participate in CW leadership committees as appropriate.
The CDI Senior Project Manager is the liaison between the medical staff and the coding department, as they strive to have the most accurate and complete medical record available for coding.
All other duties as assigned
Analysis: Use analytic skills and ability to visualize, articulate, and solve complex problems and concepts and make independent decisions based on available data. Understanding of relational and dimensional data models.
Requirements Gathering: Interact with users to understand and define information requirements, create deliverables, and collaborate with technical teams to meet those requirements.
Development: Develop data models to support analytic requirements.
Communication: Use ability to communicate with both technical systems resources as well as business users.
Critical Thinking: Gather and integrates critical information to arrive at effective solutions. Identify issues and make recommendations for resolution and improvement.
Organization: strong organizational skills and attention to detail.
Required Qualifications - Senior Level:
Master's degree in health services administration, business administration, or an equivalent combination of education and experience
Progressive and recent leadership experience in healthcare with experience in understanding inpatient workflows, and familiarity with work related to care management, utilization review, revenue cycle and HIM.
Experience in project management with excellent time management and relationship building skills
Proven experience managing in complex organizations, utilizing influencing strategies to facilitate decisions
Excellent interpersonal and written and verbal communication skills
Demonstrated problem solving, influence and conflict resolution skills
Ability prioritize and negotiate priorities across an initiative work stream, completely responsible for the work product
Demonstrated knowledge and understanding of how health information is used throughout the organization for patient care, reimbursement, statistical analysis, and as the legal record.
Required Qualifications - Intermediate Level:
Bachelor’s degree in health services administration, business administration or other health care related field.
3-5 years of experience in applying project management skills and methodologies such as scope, time, cost, quality and integration management in the work setting is required.
Excellent communication skills demonstrated in oral, written and presentation/teaching formats.
Excellent interpersonal skills (includes coaching and feedback), as demonstrated by the ability to work effectively with individuals and/or teams, across disciplines.
Demonstrated ability to transfer knowledge and determine/provide appropriate learning experiences for customers.
Demonstrated change management and conflict resolution skills.
Demonstrated time management, organizational and project management skills.
Demonstrated ability to work with minimal direction, as appropriate.
Knowledge of University policies and procedures
Proven success in management/administrative roles
Knowledge of HIM data systems
Knowledge of third party payer, regulatory and accreditation requirements
This position may be filled at a different classification level depending on the qualifications of the selected candidate.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 168250
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.