The University of Connecticut, Information Technology Services (ITS), is filling two positions for an Operating Systems Programmer Analyst 1, 2 or 3. The selected candidates must be self-starters with the ability to work independently but also capable and willing to work effectively in a team environment.
Under the supervision of a designated team leader, these positions provide technical support including installation, monitoring, troubleshooting, and problem solving in support of the University’s central Windows servers. These positions research, design, implement, and support systems based on Windows Server Operating Systems to support University business and academic applications.
Incumbents in these positions may lead projects and are expected to have knowledge and understanding of Windows server operating systems and the ability to apply a wide range of problem solving and resource management techniques. For the Operating Systems Programmer Analyst 1 level, the incumbent is considered a beginner and will work under the guidance of more senior technical staff. Incumbents in the higher levels are considered either technical specialists or technical experts.
The University of Connecticut has been named the top public university in New England for over a decade and is ranked among the top public universities in the nation. The University of Connecticut is also a Carnegie Foundation Research University; a prestigious honor shared by only the nation's top higher education institutions.
DUTIES AND RESPONSIBILITES
Assists with diagnosing and resolving errors in Windows Server, and subsystem components.
Assists with automating routine tasks using batch tools and scripting.
Supports a production environment during defined maintenance periods as well as outside of normal working hours to insure minimal impact to users.
Programs applications to assist with management of computer resources such as database applications.
Creates documentation about technical and usage procedures and methodologies.
Participates effectively as a team member on technical projects.
Assists in the evaluation and selection of program products and hardware.
Performs related duties as required.
Additional Duties Performed at Operating Systems Programmer/Analyst 2, UCP 7 Level
Installs and manages OS upgrades, patches, troubleshooting and disaster recovery.
Manages accounts, disk space, and other system resources.
Installs and manages Web services such as Apache and IIS.
Works with complex systems integration issues including activities associated with various computer platforms, such as data warehouse, web applications and server, communication and networking technology.
Consults with and supports end users.
Additional Duties Performed at Operating Systems Programmer/Analyst 3, UCP 9 Level
Manages the evaluation and implementation of new product technologies, but with a familiarity of a variety of enterprise-class infrastructure disciplines.
Researches and recommends innovative, automated approaches for enterprise infrastructure management, upgrades, or improvements, while adhering to technical or budgetary constraints.
Creates strategies for Business Continuity Planning and Disaster Recovery (BCP/DR).
Submits written project plans as required by management.
Creates system documentation and technical diagrams.
Coordinates between associates and team members as part of large project implementations.
Mentors less experienced analysts in the areas of technical best practices, project management, and team dynamics.
Bachelor’s degree or an equivalent combination of training and experience.
At least one year of highly technical experience or training/certifications in a computer field.
Working knowledge and understanding of enterprise Windows Systems and related software.
Evidence of good analytical reasoning and problem solving skills.
Excellent oral and written communication skills.
Evidence of highly developed interpersonal skills.
Demonstrated ability to work in a team environment.
Evidence of the capability of meeting deadlines and working under pressure.
Additional Qualifications for the Operating Systems Programmer/Analyst 2, UCP 7 Level
At least three years of highly technical and progressively responsible work experience in a computer related field which must include experience with Windows Server Operating Systems Administration, and in batch scripting.
Demonstrated knowledge and understanding of enterprise hardware and software.
The ability to troubleshoot issues affecting hardware, operating systems and applications.
Demonstrated ability to work with minimal supervision.
Additional Qualifications for the Operating Systems Programmer/Analyst 3, UCP 9 Level
At least five years of highly technical and progressively responsible experience in the field of Windows Server system administration.
Experience with the design, implementation and administration of Windows-based, enterprise-class server infrastructure including Active Directory, SCOM, SCCM, Citrix or related core technologies.
Server maintenance experience including patch management, service pack updates, anti-virus administration, performance tuning and capacity management
Experience with producing complex designs that meet integration, technical and business requirements.
Experience with process automation utilizing PowerShell or other related utilities.
For All Levels
Bachelor’s degree in Computer Science or related discipline.
Experience with firewall management
Experience with TCP/IP Networking
Experience with Application Delivery Controllers e.g., Citrix, F5
Experience with Microsoft SQL Server and Oracle Database.
Experience with Windows Server patch management tools e.g. Microsoft Systems Center Configuration Manager.
Experience with process automation utilizing PowerShell or other related utilities.
Experience working with Microsoft Active Directory e.g., creating (Organizational Units) OU’s, Groups, (Group Policy Object) GPO’s.
Experience working with 3rd party vendors to install and maintain applications on Windows servers.
Experience with monitoring tools for Windows Servers e.g., Systems Center Operations Manager, Zabbix.
Experience working with vulnerability scanners e.g. Nessus, Metasploit, OpenVAS
Knowledge in strategic server and application infrastructure planning at an enterprise level.
Experience with the design, implementation and administration of fault tolerant and disaster recovery solutions using clustering, load balancing or other related technologies.
Ability to collect and analyze log data for troubleshooting and incident response.
Demonstrated ability to manage large or complex projects to achieve timely, successful completion.
These are full-time, permanent positions. The University offers a competitive salary, outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. Classification and salary will be commensurate with the successful candidate’s background and experience. For additional information regarding benefits visit: http://hr.uconn.edu/benefits-summaries/. For additional information about the University visit: http://www.uconn.edu/ and for detailed position information and the job description visit: http://itsjobs.uconn.edu.
Please apply online at https://hr.uconn.edu/jobs/, Staff Positions. Interested candidates should submit a letter of application and resume that demonstrate how you meet the minimum qualifications and any preferred qualifications you may have for this position, and a list of contact information, including phone numbers for three professional references. Screening will begin immediately.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Employment of the successful candidate will be contingent upon the successful completion of a pre-employment criminal background check. (Search # 2019352)
This job posting is scheduled to be removed at 11:59 p.m. Eastern time on February 21, 2019.
The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.
Internal Number: 2019352
About University of Connecticut
The University of Connecticut is a national leader among public research universities, with more than 30,000 students seeking answers to critical questions in classrooms, labs, and the community. A culture of innovation drives this pursuit of knowledge throughout the University’s network of campuses. Connecticut’s commitment to higher education helps UConn attract students who thrive in the most competitive environments, as well as globally renowned faculty members. Our school pride is fueled by a history of success that has made us a standout in Division I athletics. UConn fosters a diverse and vibrant culture that meets the needs and seizes the opportunities of a dynamic global society.