OHSU has recently committed to taking our service and asset management practices to the next level. In this role, you\u2019ll serve as a project manager, planning, leading, organizing, and monitoring the implementation of multiple Atlassian tools. You\u2019ll work with the Service Management Office (SMO) team, integration partners, and a diverse set of stakeholders to understand requirements, develop project plans, and drive those plans to completion using an Agile approach. You\u2019re the right person for the job if you have an unwavering commitment to customer service and believe technology is key to delivering it successfully.
Initially, your work will focus on contributing to this new team\u2019s direction and implementing high-level process across ITG. Shortly afterward, you\u2019ll dig into the project planning and organization.
In the first year, you\u2019ll work with the Service Management Office (SMO) team to:
Establish a new ITIL-based service management program
Develop and manage project plans for implementing Atlassian Jira Service Desk, Jira Software, Confluence, and Crowd, as well as a new asset management program
Perform business analysis and QA testing as needed on new implementations
Champion new Atlassian products and ITIL practices as they roll out to the organization
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm