The Point Loma Nazarene University community is, and intends to be, a decidedly Christian community, as exhibited by our shared beliefs, corporate practices, and Christlike character.
The Executive Director of Annual Giving is a part of the senior leadership team, charged with guiding and overseeing the annual giving program, including appeals (direct mail, digital, and phone) for alumni, donors, and friends of the university. The Executive Director manages a team of staff members to pursue creative and comprehensive strategies for increasing annual support, with significant experience not only in annual gift fundraising but also in management, and with an ambitious vision for the future of annual giving at Point Loma Nazarene University. Working side by side with the Director of Alumni Relations, the Executive Director of Annual Giving is responsible for building a strong case for annual support for unrestricted funds.
Annual Giving responsibilities include, but are not limited to, the following:
Merge best practices from a successful annual giving career with a commitment to data-driven innovation in the field, helping to set the standard for higher education fundraising
Create annual giving marketing plans, appeals, digital/social media strategies, and donor recognition activities and events that reinforce university-wide philanthropy messaging and priorities
Participate in leadership-level discussions and decision making about the role of annual giving in advancing PLNU’s philanthropic objectives and expanding the university’s donor base and pipeline
Guide the integration of robust, leading-edge analytics and donor research into every aspect of the annual giving operation, from marketing plans and specific appeals to goal-setting and assessment
Develop customized solutions for partner units that reflect the needs of the university while making efficient use of resources and personnel
Recruit, supervise, train, and mentor a team of annual giving professionals with a broad range of responsibilities and skills
Integrate the insights and expertise of volunteer leaders in building and refining PLNU’s annual giving structure, business plan, and approach
Personally manage a portfolio of partner units, and plan and execute appeal strategies leading to significant increases in annual support
Create a coordinated plan for the parallel fundraising that takes place across campus, working with faculty members and campus leaders
Create and implement a comprehensive multi-year annual giving strategic plan (including objectives, goals, timelines, and evaluation plans) to solicit gifts from alumni, trustees, parents, friends, students, faculty, and staff through personal solicitations, phone-a-thon, online, a ‘day of giving’ campaign, and direct mail programs. This plan takes into account the need to engage new donors, upgrade existing donors, inspire alumni participation and grow the annual fund.
Provide oversight and strategic direction to annual giving programs, including but not limited to the Parent Connection, President’s Horizon Circle, Bresee Society, Senior Giving and Student Philanthropy, Stewardship and Loyalty Programs. Oversees development of collateral pieces and event planning for all programs.
Responsible for developing and facilitating all annual fund communication including letters, print pieces, emails, social media, videos, and web content, in collaboration with Marketing and Creative Services.
Oversees and optimizes the effectiveness of the students-staffed phone-a-thon and works with UA staff to develop initial strategy. Monitors results regularly, seeks best practices, and makes recommendations for program improvements.
Oversees the direct mail operations, working with internal services and external mail houses.
Works closely with the Vice President for University Advancement and the Executive Director of Philanthropy Research and Strategy to coordinate annual giving work with the fundraising efforts of the Directors of Philanthropy and the contact of potential donors.
Develops and implements a plan of reporting annual fund progress on a monthly basis.
Plans and manages the process for acquisition, renewal and upgrade of all donors at or below $2,500 annually.
Ensures the strategic use of Raiser’s Edge (donor management system) to generate lists and segmentations for appeals. Tracks costs and responses to appeals.
Performs comprehensive analysis related to all aspects of the annual giving program. Uses statistics to evaluate current annual giving programs and to make recommendations for program outcomes and goal attainment.
Oversees the acknowledgment, stewardship, and recognition of all annual giving donors.
Represents annual fund issues and promotes community awareness and support for the annual fund program.
Leads and develops the annual giving team to ensure they have the support, strategic direction, skills and knowledge to meet PLNU goals and objectives.
Works as part of an integrated management team to establish overall goals and strategies for increasing private support to the university.
Development responsibilities include, but are not limited to, the following:
Personally identifies, cultivates, solicits, and stewards potential/existing annual fund and parent donors.
Makes a predetermined number of contacts with annual giving donors and achieves a specific dollar goal.
Upgrades donors in an effort to move the donor relationship along the lifetime giving cycle and transfer relationships to the Directors of Philanthropy.
Performs other duties as assigned
This position typically requires a bachelor’s degree or higher plus nine years of work-related experience. The successful candidate will also have:
A track record of success in increasing annual gift support through innovative appeals and targeted strategies
Experience in leading goal-oriented teams, managing budgets, and collaborating successfully with a broad range of colleagues
An ability to represent the Office of University Advancement both within Point Loma Nazarene University and in larger professional contexts, including national conferences and organizations
Exemplary interpersonal and communication skills, with a particular sensitivity to the needs and interests of varied constituencies
A passion for higher education and an understanding of complex institutions
An appreciation for and understanding of diverse audiences and communities
Strong communication skills, the ability to shepherd a targeted effort within a complex department, and the operational skills that ensure tactical project management.
Strong analytical skills are required along with excellent writing skills.
A results-oriented individual, who demonstrates the ability to work well with people at all levels of an organization, warmly develops relationships with diverse constituencies, and simultaneously employs keen judgment.
Understanding of and commitment to the spiritual mission of the university.
An understanding of Christian higher education combined with the ability to articulate the mission and vision of Point Loma and value of its education within the broader higher education context.
Knowledge of Windows and MS Office (Word and Excel) required.
ADDITIONAL DESIRABLE QUALIFICATIONS:
Raiser’s Edge experience preferred.
Experience in higher education preferred.
Exposure to business administration (e.g. planning, forecasting, and analysis), quality assurance and performance metrics preferred.
SKILLS AND ABILITIES:
Ability to deliver results within the established timeframes while managing multiple priorities.
Ability to work independently; excellent analytical and self-motivational skills; excellent advocacy and persuasive skills.
Ability to communicate effectively both orally and in writing.
Must be flexible and adaptable.
Ability to think critically.
Ability to establish and maintain cooperative working relationships with field personnel, outside business associates, and senior level management contacted in the course of performing assigned duties.
Ability to comprehend verbal and written instructions.
Ability to organize and prioritize workflow and coordinate the work of others.
Ability to maintain confidentiality.
Ability to manage employee performance including conducting employee performance evaluations, merit recommendations, disciplinary process and employee recognition.
PROBLEM-SOLVING AND DECISION MAKING:
Work is performed with limited direction.
Participates in determining objectives of assignment.
Plans, schedules and arranges own activities in accomplishing objectives.
Ability to exercise independent judgment consistent with department and corporate guidelines.
Supervise employees (4), provide strategic and operational guidance, develop staff and make hire, termination, promotion, and merit recommendations.
Minimal - moderate travel required.
The work is primarily sedentary and may require sitting for extended periods of time. Use of computer equipment: computer keyboard, mouse, and monitor. Ability to read documents, email and other correspondence, and reports on paper and computer monitor. Hearing and speaking to communicate effectively with others in person and by phone. Ability to stand, stoop, push, pull, and lift up to 10 lbs throughout the day.
BENEFITS Benefits include health, dental, tuition benefits for employee and dependents, competitive retirement matching, vacation and sick time, and 15 paid holidays per year. In addition, we have many opportunities to engage with our community including staff chapel, monthly lunches and a robust wellness program.
Point Loma Nazarene University does not discriminate on the basis of race, color, national origin, sex, age, disability or status as a veteran in any of its policies, practices or procedures. In a continuing effort to enrich its academic environment and provide quality educational and employment opportunities, PLNU actively encourages applications from members of underrepresented groups in higher education.
At Point Loma Nazarene University, academics, faith, and community are all vital. Students benefit from this balanced approach to education and leave PLNU prepared to think, act, and contribute to the world. In addition to more than 60 undergraduate areas of study, PLNU offers graduate program regional centers throughout Southern California. PLNU serves more than 3,500 students.
PLNU is a community committed to calling. As a result of our mission to provide whole-person education in the context of our Christian faith, our faculty and staff are known for their excellence, regardless of their responsibilities or field.
We believe God calls all of us to participate in bringing about His Kingdom in a unique and deeply personal way. We also believe in pursuing calling together. Excellent work and meaningful relationships all belong to what we call vocation. Being part of a community full of individuals engaged in the same endeavor will set you up for a lifetime of weaving calling into who you are and everything you ever do.
Be part of something meaningful. Discover and cultivate your true potential. Be part of Point Loma Nazarene University.