MetLife is seeking a Lead Business Systems Analyst within IT to join our growing xPression team. The team member will act as liaison between business partners, application development and testing support teams. The Business Systems Analyst is responsible for eliciting, refining, documenting, reviewing and communicating requirements. We need an innovative thinker to provide technical guidance concerning the business implications of application development projects, to meet project goals. In this position you will have the opportunity to put your experience and education to work in an energetic and highly collaborative environment where diverse thought and experiences are valued. Within MetLife, xPression is a document generation software that utilizes a variety of data sources to create policies, certificates and benefit summaries for insurance products.
Act as a primary SME liaison between business users/BAs and IT project team
Manage user expectations and requirements scope; Participates in fit/gap analysis of functional requirements- gathers, analyzes, documents, and manages business and/or functional requirements for various initiatives
Facilitates meetings and provides minutes, captures action items, and monitors/tracks open items and/or work stream tasks to resolution & lead functional documentation design (use cases, functional specifications, reports, screen prototypes)
Coordinates testing with the QA Team, while assisting with creation of required testing artifacts where applicable
Work closely with Project Manager, architects, developers, Test team, business users/BAs and applicable outside entities (vendors and others)
Contribute to user guides, reference manuals, training materials and code release artifacts as appropriate and change management
Works with Project Manager to ensure compliance to System Development Life Cycle (SDLC) & provides estimates for BSA work efforts on new projects and for on-going forecasting
Essential Business Experience and Technical Skills:
4+ years of relevant experience.
Excellent verbal and written communication skills, as well as, demonstrated professionalism.
Significant Software Development Life Cycle knowledge and experience, or comparable methodologies.
Adept experience in creating and presenting Business and/or Functional Requirements Specification documents.
Microsoft Suite of Applications (Word, Excel, PowerPoint, Visio (or other design tools)
Bachelor’s Degree required with major in business or technology related field preferred
Insurance or financial services industry
Experience with OpenText xPression or any document generation platform is Plus
Skills with requirements management and collaboration tools (Blueprint)
XML and XSD Schema
Advanced Microsoft Word features
Use case / Functional Design Review, Technical Design Review, and Test Cases review
XQuery or XPATH
Regional Application Development
Number of Openings
MetLife, Inc. is the holding corporation for the Metropolitan Life Insurance Company, better known as MetLife, and its affiliates. MetLife is among the largest global providers of insurance, annuities, and employee benefit programs, with 90 million customers in over 60 countries.