Rutgers, The State University of New Jersey, is seeking an Assistant Campus Facilities Manger for the OIT-Campus Computing Services. This position reports to a Manager of the Computer Labs. The Assistant Campus Facilities Manager regularly works evening and weekend hours. The Assistant Manager on a campus is responsible for assisting with the oversight of the day-to-day operations at all of the OIT computing facilities located on a particular campus and provides leadership in the support of the broader computing community in residence halls and elsewhere on that campus.
Among the key duties of this position are the following:
Responsible for hiring and supervising a large number of students working at these locations, and providing training for this staff. This includes conducting performance appraisals, issuing work direction, giving training and technical assistance and handling disciplinary matters.
Compiles, approves and submits accurate payroll information on a bi-weekly basis to ensure student staff gets paid properly.
Recognizes and reports on the computing needs of the faculty, staff and students that they support.
Helps ensure all software and equipment across the facilities is maintained and functioning properly, performing basic troubleshooting and escalating when necessary.
Ensures all locations are properly provisioned, and regularly selects and orders supplies as needed.
Minimum Education and Experience:
Bachelor's degree; or equivalent combination of education and/or experience.
A minimum of two years related experience ( with one year of university computing experience including operation and management of a medium-to-large-scale, multitask, multi-processing installation).
Required Knowledge, Skills, and Abilities:
Good technical computing background, including central and desktop systems and good working knowledge of application software used in a student lab environment as well as experience with using UNIX, Windows and Macintosh OS environments necessary.
Must be comfortable with using Google cloud application services.
Supervisory skills with the ability to coordinate and direct personnel when dealing with technical and staff issues.
Strong interpersonal and communication skills with a user service orientation required.
Strong writing, administrative and organizational skills and the ability to work independently, troubleshoot problems and make decisions based on established principles and policies necessary.
Must be able to function well as part of a team and provide leadership as required.
Knowledge and experience with networking is highly desirable.
Planning and/or project management skills are desired.
The Assistant Manager needs to be familiar with dozens of Macintosh, Windows and Unix software packages and tools which are regularly used by patrons of the computer centers, many of which will be used by the Assistant Manager to complete day-to-day tasks.
The Assistant Manager needs to also be familiar with the Google cloud-based applications and a variety of specialized software used by faculty to teach their students.
Physical Demands and Work Environment:
There are times that the Assistant Manager may assist in the transporting of equipment and supplies.
May need to access low/high/ tight spaces to check on the cabling of the various computing systems, but for the most part, physical labor is not a major part of the responsibilities.
The work environment is that typically found in comfortable computer centers, and office buildings.
Regular schedule includes evening and weekend hours.
Posting Number: 19ST1327
Location: Cook (RU-New Brunswick)
Internal Number: 83519
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.