Classified Title: Sr. Benefits Analyst Role/Level/Range: ATP/04/PD Starting Salary Range: $58,695 to $80,625 per year Employee group: Full Time Schedule: M-F, 8:30-5:00 Exempt Status: Exempt Location: 41-MD:JH Library Service Center Department name: 10001539-Benefits Operation Center Personnel area: University Administration
Reports to the Director of the Office of Benefits Services which includes Compliance, Financial Management/Reporting, Plan Administration, Project Management, Communications and Vendor Management.
Main responsibilities are the administration of the defined contribution retirement plans, deferred compensation retirement plans and student health plan(Homewood) of the University:
Defined Contribution and Deferred compensation administration responsibilities:
Manage day-to-day retirement plan administration of 403(b) defined contribution plans and deferred compensation plans (457(b) and 457(f)), meet necessary deadlines and oversee record retention for the plans.
Responsible for evaluation, accumulation and analysis of multiple complex retirement benefit plans and reconciliation and maintenance of data.
Monitor retirement plan weekly and bi-weekly eligibility and payroll files to ensure timely receipt at JHU and the various retirement plan vendors.
Track and monitor 457(b) & 457(f) non-qualified plan participation, eligibility, terminations and calculate payments.
Correspond with employees via phone, email and mail to inform of and collect 457(b) & 457(f) elections.
Review and monitor compliance requirements associated with ERISA and IRS regulations.
Student Health Plan Administration Responsibilities:
Work with Manager of Office of Benefits Services in all aspects of the student health plan (Homewood) administration including but not limited to coordination and communication of new or changing plan designs across all applicable schools.
Track student health plan expense to budget.
Update plan communications and summaries as needed.
Work closely with benefit vendors to ensure satisfactory student experience.
Develop and maintain a roadmap of each school and their benefit offerings across their student body.
Participate in student health plan workgroup meetings.
Responsible for understanding plan design and administrative practices to resolve complex issues regarding eligibility, plan interpretation and participant account management.
Work closely with benefit vendors to ensure satisfactory employee and student experience.
Oversight of and signature authority for vendor funding requirements, remittances and premium payments for benefit plans.
Anticipate, solve and prevent problems proactively.
Recommend and implement system and workflow changes.
Routinely lead the work of others with regard to projects and delivery of benefits programs.
Create, update and maintain employee communications to ensure effective communication with employees and students, compliant with applicable federal and state laws. Design, maintain and extract benefits reports from the university’s SAP system.
Perform various other position related duties and responsibilities as requested or assigned.
Qualifications, Education, Experience and Skills:
Requires Bachelor’s degree (Master’s degree preferred) and four years of progressively responsible experience in retirement benefits administration or appropriate combination of education and experience.
Strong benefits operations and customer service background, preferably in a university setting.
Strong knowledge of retirement and health and welfare benefit plans, policies, practices and laws.
Strong project management and organizational skills, and ability to work effectively as part of a team.
Excellent written and verbal skills and mathematical abilities; ability to provide clear information on benefits policies and procedures to faculty, staff, retirees and university contacts.
Ability to perform multiple tasks, work independently and exercise judgment.
Ability to set priorities, meet deadlines and disseminate information accurately.
Ability to function under pressure and maintain a high level of decorum as well as to endure a high work volume and client demands.
Previous experience in high volume office atmosphere preferred.
Ability to handle confidential information in an appropriate manner.
Experience working with ERP system (SAP preferred), document management systems, software applications such as spreadsheets, word processing, relational databases.
The successful candidate(s) for this position will be subject to a pre-employment background check.
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